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TheDarkArmy

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Bot won't join chat
« on: September 21, 2014, 01:54:01 AM »
I've logged in both myself and deepbot but for some reason, the bot will not join my chat. I'm currently being hosted by another channel and am wondering if this is the issue or not? Thank you in advance for any help.
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Dante557

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Re: Bot won't join chat
« Reply #1 on: September 21, 2014, 03:54:54 AM »
That shouldn't be an issue. All chat servers appear to be up and functioning correctly. What port are you using to connect to the Twitch chat servers in the bot?
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TheDarkArmy

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Re: Bot won't join chat
« Reply #2 on: September 21, 2014, 10:45:19 PM »
Port 80
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Dante557

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Re: Bot won't join chat
« Reply #3 on: September 21, 2014, 11:23:07 PM »
Depending what you have going on port 80 can get quite congested as this is the port that most of your internet services use. I would recommend changing to port 443 and seeing if that makes a difference.
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TheDarkArmy

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Re: Bot won't join chat
« Reply #4 on: September 22, 2014, 12:37:40 AM »
OK. here is what is going on. when i try to log in as the bot from deepbot, it says my login info is incorrect. which makes no sense to me because i can log the bot into twitch but the the same login info on deepbot is not recognized. i'm so confused right now. tried the 443 port and no dice. I appreciate you trying to help me.
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ExpertsOnline

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Re: Bot won't join chat
« Reply #5 on: September 22, 2014, 12:45:28 AM »
Please can you confirm your twitch name and the bot name you are trying to use.
Also if you can share a screenshot of your config page with the settings you are trying to use and the exact error message the bot is showing, we will be able to assist further.

Thanks,
Experts
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TheDarkArmy

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Re: Bot won't join chat
« Reply #6 on: September 22, 2014, 01:56:54 AM »
I got the bot to access my twitch channel. i can now change the title of my stream. now the next question is why i don't see "darkarmybot"
in my chat, and is this an issue or NAH? thank u again for your help brother!  :)
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ExpertsOnline

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Re: Bot won't join chat
« Reply #7 on: September 22, 2014, 02:06:31 AM »
Try changing the ports and try connecting again? The bot should connect to your room.
Try !bot in your chat and it should show respond with credits.

If you dont see anything else in chat, look at the chat tab on the bot....if there is a response there that means the bot is connected but cant send anything to your chat. In that case, try modding the bot in your stream.

If nothing is shown in the chat tab, that means the bot is not connected and we need to debug this further. In that case, please copy everything you see in the Debug tab.
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TheDarkArmy

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Re: Bot won't join chat
« Reply #8 on: September 22, 2014, 02:27:02 AM »
I tried both ports 80 & 443. I'm sure there is something I am doing wrong. I've watched both your tutorial and TPP's videos when it shows the bot connecting to his chat and shows up. I'm sorry if I'm a being annoying.
<12:22> <System> Connected
<12:22> <System> Disconnected
<12:22> <System> Disconnected
<12:22> <System> Connected
<12:21> <System> Disconnected
<12:21> <System> Disconnected
<12:16> <System> Connected
<12:16> <System> Disconnected
<12:16> <System> Disconnected
<12:11> <System> Connected
<12:11> <System> Disconnected
<12:11> <System> Disconnected
<12:6> <System> Connected
<12:6> <System> Disconnected
<12:6> <System> Disconnected
<12:1> <System> Connected
<12:1> <System> Disconnected
<12:1> <System> Disconnected
<11:56> <System> Connected
<11:56> <System> Disconnected
<11:56> <System> Disconnected
<11:51> <System> Connected
<11:51> <System> Disconnected
<11:51> <System> Disconnected
<11:50> <System> Connected
<11:50> <System> Disconnected
<11:50> <System> Disconnected
<11:50> <Server> Login unsuccessful
<11:50> <Server> Unknown command
<11:50> <System> Connected
<11:49> <System> Disconnected
<11:49> <System> Disconnected
<11:46> <System> Connected
<11:46> <System> Disconnected
<11:46> <System> Disconnected
<11:41> <System> Connected
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TheDarkArmy

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Re: Bot won't join chat
« Reply #9 on: September 22, 2014, 02:31:14 AM »
Also, both ports work where they allow me to change the title in my channel. but "darkarmybot" is still a no show in chat.
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Dante557

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Re: Bot won't join chat
« Reply #10 on: September 22, 2014, 02:35:10 AM »
Are you using any firewall software, like Windows Firewall, at all?
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TheDarkArmy

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Re: Bot won't join chat
« Reply #11 on: September 22, 2014, 02:42:35 AM »
I'm using Vipre anti-virus for my firewall. Disable it or change firewall settings maybe?
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Dante557

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Re: Bot won't join chat
« Reply #12 on: September 22, 2014, 02:48:42 AM »
Just as a testing measure, for the moment disable it and see if you can connect. If you can you will need to change some settings on your firewall to get Deepbot to work with it on. If not it's a separate problem completely
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TheDarkArmy

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Re: Bot won't join chat
« Reply #13 on: September 22, 2014, 02:56:14 AM »
OMFG! It works!!! That was the problem. I disabled my Vipre Firewall and darkarmybot joined the chat and resonds to !darkcoin commands! I love you brother! Thank you for being patient with an old man. Will subscribe to you. Thank you again for your help and feel free to visit my channel and say hello! Peace  :)
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Dante557

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Re: Bot won't join chat
« Reply #14 on: September 22, 2014, 03:04:08 AM »
No problem. Happy to help
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