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Author Topic: "An error occured when trying to login."  (Read 1970 times)

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Fallaste

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"An error occured when trying to login."
« on: October 25, 2014, 12:53:51 PM »
"Please ensure you have access to the Beta and try again later."
It was working fine until I moved my computer to a new location. Please help!
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emrerocky

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Re: "An error occured when trying to login."
« Reply #1 on: October 25, 2014, 12:56:45 PM »
Support for versions prior to 0.5.3 has been terminated to ensure server resources are not wasted on supporting backward compatibility for a large number of versions. If you are getting a message that your beta licence has expired, please update to the latest version and try again.

-emrerocky
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Fallaste

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Re: "An error occured when trying to login."
« Reply #2 on: October 25, 2014, 01:05:37 PM »
I am currently up to date, using version 0.5.5.2
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emrerocky

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Re: "An error occured when trying to login."
« Reply #3 on: October 25, 2014, 01:16:57 PM »
Quote from: Fallaste on October 25, 2014, 01:05:37 PM
I am currently up to date, using version 0.5.5.2

You should have access to the beta, are there any other details you know?

-emrerocky
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Fallaste

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Re: "An error occured when trying to login."
« Reply #4 on: October 25, 2014, 01:27:07 PM »
I don't have any other details other than I moved my computer from my home to a new place. It was working fine when I was at home. Other than that, nothing has changed.
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emrerocky

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Re: "An error occured when trying to login."
« Reply #5 on: October 25, 2014, 01:29:49 PM »
Quote from: Fallaste on October 25, 2014, 01:27:07 PM
I don't have any other details other than I moved my computer from my home to a new place. It was working fine when I was at home. Other than that, nothing has changed.

Try switching your port.  If that doesn't work, make sure that the network doesn't have any firewalls.

-emrerocky
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