Author Topic: Used wrong username when subscribing  (Read 1171 times)

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jimstr_qc

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Used wrong username when subscribing
« on: November 18, 2014, 01:35:55 PM »
hello Experts,

i subscribed on saturday using the bot's username instead of my main account.
so i am subscribed under the username " fantomeforum " and it should be " jimstr_qc ".

sorry but it was confusing.  :-[
thanks for fixing it :D

ExpertsOnline

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Re: Used wrong username when subscribing
« Reply #1 on: November 18, 2014, 10:07:58 PM »
I have fixed the stream name for this month. However the sub details are held within paypal. So next month you would have the same problem.
Would recommend cancelling the subscription on PayPal and then re-subscribing after a month with the correct ID.

Regards,
Experts

jimstr_qc

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Re: Used wrong username when subscribing
« Reply #2 on: November 19, 2014, 06:53:51 AM »
Thank you very much. I will cancel and make a new sub once this period end (before it rebill). I appreciate your fast support!