Need help with logins

[KingPinDan]

I recently came back to streaming and could not get DeepBot to work (some crash problem after loading) so I uninstalled and re-installed Deepbot. I also donated $5 hoping thinking that my account would be VIP again. Now upon opening DeepBot I can't connect my streamer name or my bot name. My streamer name is KingPinDan and I think my bot was KingpinsBOT, but it's been a few months so I can't remember. I need help from admins to get it back and running

[MercurY3rd]

yes your bot name is KingpinsBOT, but you have an outdated version of the bot, pls run the update.exe in your deepbot folder

[KingPinDan]

Ok thanks that worked Unfortunately I uninstalled and lost all of my info (channel commands, currency for followers) but starting from fresh isn't the worst thing. Thanks again for the help

[Terodius]

I can't seem to login either. I still see the star on deepbot so I should be VIP but I changed my channel from terodius to terodiustv and now the bot refuses to connect.

[MercurY3rd]

I can't seem to login either. I still see the star on deepbot so I should be VIP but I changed my channel from terodius to terodiustv and now the bot refuses to connect.

did you get the permission from experts to change your stream channel?