Bot will not load

[idgachuck]

Bug: Bot will not load
Info: On the splash screen, the bot will not go past "Loading User Database ..." the app stops responding if clicked. I have attempted to use a backup file, but same thing. I do have VIP Status
How did you produce this bug or come across it?: Attempting to log on a few weeks ago
Pic: (http://i.imgur.com/ddEXefb.png)

[TheNumbLock]

A few things you can do.

- Running as admin?
- Also, try running update.exe in your deepbot folder, to make sure you are on the latest update.
- Try disabling your anti-virus, or letting deepbot thru your anti-virus.
- Try updating/repairing these files:
- .C++ Redis (x86/x64): http://www.microsoft.com/en-sg/download/details.aspx?id=30679
- .NET Framework 4.5.2 (x86/x64):  http://www.microsoft.com/en-us/download/details.aspx?id=42642

If it still doesn't work, let me know.

[idgachuck]

Thank you kindly admin,

I run deepbot on admin and whitelist the app. I've also tried update.exe when I loaded the backup. I'll attempt these other system updates when I get home tomorrow. Thank you kindly for your response

[idgachuck]

I just got around to testing the bot after the suggested fixes, and the bot still remains stuck at "Loading user Database ..."

Any other tips?

[TheNumbLock]

Just running update.exe in your deepbot folder.

[idgachuck]

Hey guys, update.exe still doesn't help unfortunately... I'm at a loss

[TheNumbLock]

Do you have an anti-virus? If so, disable it or let deepbot be an exception.

[idgachuck]

I have allowed the app in my firewall...

[idgachuck]

Any advice? I am paying for VIP and would like to keep my data base etc.

[Mitch]

4 Hours later and fixed!
- fixed.