Author Topic: Several things are not working  (Read 3453 times)

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SassieKat

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Several things are not working
« on: October 10, 2015, 01:25:51 AM »
no chat showing up, nothing in Stream chat, on the About tab, no update info list, and Music not working

I closed it last night and got on today and it is not working. No errors. I have switched ports, running as admin, close and restarted. Still not working.

(I can see the bot msgs on the twitch page, just not in the bot chat)
« Last Edit: October 10, 2015, 01:35:56 AM by SassieKat »

SassieKat

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Re: Several things are not working
« Reply #1 on: October 10, 2015, 01:33:37 AM »
I went to your Twitter page, click on deepbot.tv and got this:

Hmm, we can't reach this page.
Try this
Make sure you've the right URL http://deepbot.tv
Refresh the page
Search for what you want

I tried to do a search and and I can not even access it that way either. What happened?

emrerocky

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Re: Several things are not working
« Reply #2 on: October 10, 2015, 01:42:04 AM »
With DeepBot closed, try doing this and trying again: https://www.whatsmydns.net/flush-dns.html

SassieKat

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Re: Several things are not working
« Reply #3 on: October 10, 2015, 02:15:56 AM »
It is also causing me to drop frame rate with OB; I tried the link and flushed DNS
now the bot does not work at all. it crashed and then crashed my system

"An error occurred when trying to login in to DeepBot servers. Please ensure your connection is not being blocked by anti-virus software or firewall." then after I click OK it goes to "Oops! I have crashed. saving crash log to errorlog.txt. Please send this to expertsonline providing any additional information on the crash. "

I have not changed a thing except run the fix YOU suggested in the link YOU provided. I even tried on my back up copy it wont work.

I will get this in a moment.

here is the error log:

08 Oct 17:29:54,615 - Error -Unable to log stream info.
Version : 0.8.1.0
Message : The operation has timed out
Stack Trace :
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.#A5b.#Y0(Object )
------------------------------

08 Oct 17:33:35,541 - Error -Unable to log stream info.
Version : 0.8.1.0
Message : Unable to connect to the remote server
Stack Trace :
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.#A5b.#Y0(Object )
------------------------------

08 Oct 22:28:22,825 - Error -Unable to log stream info.
Version : 0.8.1.0
Message : Unable to connect to the remote server
Stack Trace :
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.#A5b.#Y0(Object )
------------------------------

08 Oct 22:33:22,493 - Error -Unable to log stream info.
Version : 0.8.1.0
Message : Unable to connect to the remote server
Stack Trace :
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.#A5b.#Y0(Object )
------------------------------

09 Oct 13:17:08,648 - Error -Unable to login
Version : 0.8.1.0
Message : The remote name could not be resolved: 'api.deepbot.tv'
Stack Trace :
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   at DeepBot.DeepBotNotification.#H5b.MoveNext()
------------------------------

09 Oct 13:17:24,671 - 0.8.1.0: Crashed InvalidArgument=Value of '1' is not valid for 'index'.
Parameter name: index
09 Oct 13:17:24,699 - 0.8.1.0: Crashed    at System.Windows.Forms.ComboBox.ObjectCollection.get_Item(Int32 index)
   at DeepBot.Main.#dVb(String #j9)
   at DeepBot.Main.#R8b()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
09 Oct 13:22:03,411 - Error -Unable to login
Version : 0.8.1.0
Message : The remote name could not be resolved: 'api.deepbot.tv'
Stack Trace :
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   at DeepBot.DeepBotNotification.#H5b.MoveNext()
------------------------------

09 Oct 13:26:04,561 - 0.8.1.0: Crashed InvalidArgument=Value of '1' is not valid for 'index'.
Parameter name: index
09 Oct 13:26:04,584 - 0.8.1.0: Crashed    at System.Windows.Forms.ComboBox.ObjectCollection.get_Item(Int32 index)
   at DeepBot.Main.#dVb(String #j9)
   at DeepBot.Main.#R8b()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
« Last Edit: October 10, 2015, 02:50:42 AM by SassieKat »

TheNumbLock

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Re: Several things are not working
« Reply #4 on: October 10, 2015, 02:54:41 AM »
- Run deepbot as admin
- Try removing deepbot connections from twitch. (Twitch.tv > Options/Settings > Connections Tab > Remove Deepbot.tv and Test.Deepbot.tv
- Redo OAuth Logins as well on the bot itself, both Streamer/Bot Login

If it still doesn't work, let me know.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

emrerocky

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Re: Several things are not working
« Reply #5 on: October 10, 2015, 02:59:11 AM »
Please do ping deepbot.tv in your command prompt and message me what IP it says.

emrerocky

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Re: Several things are not working
« Reply #6 on: October 10, 2015, 03:06:41 AM »
Your ISP hasn't updated the IP of Deepbot.tv yet, so flushing your DNS won't load the new one.  You will have to manually update it.  Please follow this guide and add the following: http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

Code: [Select]
198.252.108.9    deepbot.tv

SassieKat

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Re: Several things are not working
« Reply #7 on: October 10, 2015, 03:19:25 AM »
NOPE. did not work

emrerocky

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Re: Several things are not working
« Reply #8 on: October 10, 2015, 03:20:51 AM »
Can you post the contents of the file here?

SassieKat

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Re: Several things are not working
« Reply #9 on: October 10, 2015, 03:35:09 AM »
I think I got it. I had a # sign infront of the IP address. SO far it is working. Thank you.

emrerocky

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Re: Several things are not working
« Reply #10 on: October 10, 2015, 03:51:31 AM »
Yeah, having a # at the beginning makes the computer ignore it.  Glad we got it working!