« previous next »
Pages: [1]

Author Topic: Crashed  (Read 2425 times)

0 Members and 1 Guest are viewing this topic.

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Crashed
« on: November 21, 2015, 08:21:57 AM »
i have just done the latest update and the bot has crashed i can't use it at all please can u help me :(
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Crashed
« Reply #1 on: November 21, 2015, 12:24:33 PM »
Can you post the crashlog?

You can find it in your deepbot folder: C:\DeepBot - Twitch Streamer Assistant\logs
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Re: Crashed
« Reply #2 on: November 22, 2015, 12:09:33 AM »
it's told me to email expertonline but i can't find the email i have a screenshot of the message i keep getting https://gyazo.com/0d500d715063fd9219d31f4380b12f1d
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Crashed
« Reply #3 on: November 22, 2015, 02:40:40 AM »
Quote from: portvale1994pvfc on November 22, 2015, 12:09:33 AM
it's told me to email expertonline but i can't find the email i have a screenshot of the message i keep getting https://gyazo.com/0d500d715063fd9219d31f4380b12f1d

Yes, but grab the crashlog.txt from your deepbot folder. By default it is located here: C:\DeepBot - Twitch Streamer Assistant\logs
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Re: Crashed
« Reply #4 on: November 22, 2015, 07:52:47 PM »
file:///C:/DeepBot%20-%20Twitch%20Streamer%20Assistant/logs/ here it is
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Crashed
« Reply #5 on: November 23, 2015, 01:24:23 AM »
We cannot see that.  You must upload the file, not give us its path.  That can only be used on your PC.
Logged

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Re: Crashed
« Reply #6 on: November 23, 2015, 07:52:51 AM »
how do i find it i'm not very good on pc's
Logged

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Re: Crashed
« Reply #7 on: November 23, 2015, 08:09:34 AM »
RepentGamingTV i've just sent u a message of the log
Logged

portvale1994pvfc

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: portvale1994pvfc
Re: Crashed
« Reply #8 on: November 24, 2015, 06:31:12 AM »
did u get the log??
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Crashed
« Reply #9 on: November 24, 2015, 12:46:10 PM »
I don't think that is the correct log. I need the crashlog.txt.
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport
Pages: [1]
« previous next »