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Author Topic: VIP Renewal  (Read 1184 times)

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Niop

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VIP Renewal
« on: December 03, 2015, 09:20:05 AM »
I set up reoccurring payments on Nov. 15th. I was hoping to have my VIP renewed but no luck so far. I'm curious if i did something wrong, any help would be appreciated.
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emrerocky

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Re: VIP Renewal
« Reply #1 on: December 03, 2015, 11:42:02 AM »
You made your payment under your bot account and not your stream account.  Your VIP will be added manually soon, but please cancel your recurring payment and re-make it under your streamer name so that VIP is automatically added in the future.
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Niop

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Re: VIP Renewal
« Reply #2 on: December 03, 2015, 01:33:10 PM »
Thank you for your help. I've canceled the recurring payment and re set it up under my stream account.
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