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Author Topic: Keeps giving me bot login error  (Read 2515 times)

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DREAMAZING

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Keeps giving me bot login error
« on: March 02, 2016, 07:57:49 AM »
ok so typed in all the correct info for the auth keys and all but when I go to hit connect where it shows my streamer id and auth section it gives me a bot login error saying the username or pass is wrong I have put the proper stuff in countless times and still get this any help is welcomed
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TheNumbLock

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Re: Keeps giving me bot login error
« Reply #1 on: March 02, 2016, 08:35:33 AM »
Make sure you login with your bot name when you do the bot login OAuth and your stream login when you do the stream login OAuth.

The bot account is an actual twitch account, correct?

Also this is the information we have on our end:

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Old Name: RepentGamingTV
Twitch: Here

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Deepbot's Twitter: @DeepSupport

DREAMAZING

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Re: Keeps giving me bot login error
« Reply #2 on: March 03, 2016, 02:21:11 AM »
yes I have done all that correctly and yes it is a real twitch account and yet I still get the same error yet it works perfectly fine when I log into ankhbot with the same log in name and password so I dont understand why it says its a bad username or password and yes its ran in admin mode as well
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Dante557

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Re: Keeps giving me bot login error
« Reply #3 on: March 03, 2016, 02:38:57 AM »
https://secure.twitch.tv/settings/connections If Deepbot is listed in there disconnect it and then try to log in with your bot details again. I will note that it is showing that you are successfully logging in though on our side though.
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DREAMAZING

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Re: Keeps giving me bot login error
« Reply #4 on: March 03, 2016, 03:07:26 AM »
ok will try it
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DREAMAZING

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Re: Keeps giving me bot login error
« Reply #5 on: March 03, 2016, 03:16:40 AM »
ok so I disconnected the bot and re did it all and it gives me same error when I go to streamer login section and go to connect it still says bot username or password is wrong but the bot login connects just fine
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DREAMAZING

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Re: Keeps giving me bot login error
« Reply #6 on: March 03, 2016, 03:24:28 AM »
Ok i fixed it I had to go into both my bot and my account and reset my passwords and for some reason they worked not sure why being I was doing the old ones right but hey not hard to reset so yeah that worked thanks for the help
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