Author Topic: Refund  (Read 2289 times)

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OnslaughtMX

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Refund
« on: July 26, 2016, 10:31:24 AM »
I'm running DeepBot v0.9.7.1 on Windows 10 Pro x64

User interface doesn't allow me to type anything, in any tab in any text box

I installed the program on C:\

I run it as an Administrator

Nothing works

TheNumbLock

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Re: Refund
« Reply #1 on: July 26, 2016, 11:00:20 PM »
Running as admin?
Old Name: RepentGamingTV
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OnslaughtMX

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Re: Refund
« Reply #2 on: July 27, 2016, 08:32:49 AM »
>> I run it as an Administrator

Yes, as an admin  :)

TheNumbLock

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Re: Refund
« Reply #3 on: July 27, 2016, 10:04:21 AM »
Try reinstalling/repairing your .NET Framework: https://www.microsoft.com/en-us/download/details.aspx?id=49982&wa=wsignin1.0

If it says you already have it installed or failed, download and run the cleaner: https://onedrive.live.com/?cid=27e6a35d1a492af7&id=27E6A35D1A492AF7%21390
Guide: https://blogs.msdn.microsoft.com/astebner/2008/08/28/net-framework-cleanup-tool-users-guide/

Try reinstalling/repairing the Visual C++ Redistributables (both x86 and x64): https://www.microsoft.com/en-sg/download/details.aspx?id=30679
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OnslaughtMX

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Re: Refund
« Reply #4 on: July 27, 2016, 12:07:04 PM »
Hello,

Thank you very much for your answer.

The truth is that I'm not willing to uninstall / re-install anything apart from the DeepBot program. If I can't use the program by installing and run it, I'm honestly not interested on using it.

Please revoke my license and refund me my money.

Thank you.

ExpertsOnline

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Re: Refund
« Reply #5 on: July 28, 2016, 08:45:02 AM »
Sorry you feel that way. With over a million possible combinations of installed dependencies across different OS installations, we package the software with a setting that works for most people. If your computer is missing some crucial files, then further debugging is necessary.

Anyway, your application fee has been refunded and the licence revoked.

Regards,
Experts

OnslaughtMX

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Re: Refund
« Reply #6 on: July 28, 2016, 09:45:17 AM »
Thank you very much for your understanding and for the refund  :)