« previous next »
Pages: [1]

Author Topic: HELP! New to the bot, cannot login!!  (Read 2076 times)

0 Members and 1 Guest are viewing this topic.

MaxandJester

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: MaxandJesterVideogames
HELP! New to the bot, cannot login!!
« on: September 09, 2016, 01:10:54 AM »
Hi there!
I've recently got the VIP licence etc, but I can't login to the bot.. I just get this message..
"Incorrect account login. You have logged into account 'maxandjestervideogames', while your licence only permits twitch account 'PixelBot'. Please login to the correct twitch bot account"

PixelBot is my choice of bot name, and all the logins are correct..
What am i doing wrong??

Thanks
Max
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: HELP! New to the bot, cannot login!!
« Reply #1 on: September 09, 2016, 01:12:50 AM »
Can you please post a picture of your config tab?
Logged

MaxandJester

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: MaxandJesterVideogames
Re: HELP! New to the bot, cannot login!!
« Reply #2 on: September 09, 2016, 01:25:28 AM »
Here You Go..

Okay now the forum isn't uploading the attachment lol.....

Heres a link
https://postimg.org/image/qnmkt3lw5/
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: HELP! New to the bot, cannot login!!
« Reply #3 on: September 09, 2016, 02:40:47 AM »
Do you own the twitch account Pixelbot?
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

MaxandJester

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: MaxandJesterVideogames
Re: HELP! New to the bot, cannot login!!
« Reply #4 on: September 09, 2016, 05:09:02 AM »
Well, no, when asked to name the 'bot' that's what I put in....
Logged

MaxandJester

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: MaxandJesterVideogames
Re: HELP! New to the bot, cannot login!!
« Reply #5 on: September 09, 2016, 05:17:47 AM »
Wait.. Do I need to open a 2nd Twitch account to run the bot??
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: HELP! New to the bot, cannot login!!
« Reply #6 on: September 09, 2016, 07:19:08 AM »
Quote from: MaxandJester on September 09, 2016, 05:17:47 AM
Wait.. Do I need to open a 2nd Twitch account to run the bot??

Yes. A guide for updating your bot's name as well: http://wiki.deepbot.tv/changebotname
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport
Pages: [1]
« previous next »