Author Topic: Song Requests are not working anymore  (Read 4424 times)

0 Members and 1 Guest are viewing this topic.

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Song Requests are not working anymore
« on: October 15, 2016, 04:53:00 AM »
Bug: Song requests are beeing added to the quest but are not working, when you click Play or Next button nothing happens
Info: Restarting PC and Deepbot doesn't help. Version is up to date
How did you come across this bug: Started streaming today and realise people are requesting songs but they are not playing anymore

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Song Requests are not working anymore
« Reply #1 on: October 15, 2016, 05:27:43 AM »
Is the video player visible on the music tab?
Running deepbot as admin?
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Re: Song Requests are not working anymore
« Reply #2 on: October 15, 2016, 07:14:31 AM »
Is the video player visible on the music tab?
Running deepbot as admin?

Running as admin, player is visible with the starting 10sec video, but it doesn't switch to song request videos. Yesterday everything was working just fine!

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Song Requests are not working anymore
« Reply #3 on: October 15, 2016, 12:16:19 PM »
Try updating your client.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Re: Song Requests are not working anymore
« Reply #4 on: October 15, 2016, 08:03:07 PM »
Try updating your client.

I said in the first post that version is up to date...

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Song Requests are not working anymore
« Reply #5 on: October 15, 2016, 11:17:10 PM »
Try updating your client.

I said in the first post that version is up to date...

You are on version 0.9.3.2 when the latest version is 0.9.9.3. Try running DBUpdater.exe in your deepbot folder.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Re: Song Requests are not working anymore
« Reply #6 on: October 16, 2016, 03:32:44 AM »
Try updating your client.

I said in the first post that version is up to date...

You are on version 0.9.3.2 when the latest version is 0.9.9.3. Try running DBUpdater.exe in your deepbot folder.

Hey did that, updates to 0.9.9.3, still the same problem. Tried running in compatibility mode with Windows 7, didn't help either.
Today i've received some kind of pop up window with Net.Framework error. Can't provide info about that since it didn't save in error journal for some reason. It might be not the case with Deepbot tho.

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Song Requests are not working anymore
« Reply #9 on: October 16, 2016, 07:41:02 AM »
You installed both x64 and x86 if available? Can you post your errorlog.txt in your deepbot folder > logs Folder.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Re: Song Requests are not working anymore
« Reply #10 on: October 16, 2016, 08:25:22 PM »
You installed both x64 and x86 if available? Can you post your errorlog.txt in your deepbot folder > logs Folder.

Yes i installed both.


Here is the last error.txt:

03 Oct 22:08:31,902 - Error -Unable to log stream info.
Version : 0.9.6.3
Message : Невозможно соединиться с удаленным сервером
Stack Trace :
   в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.DeepBotStreamInfo.#lgb.#hlb(Object )
------------------------------

03 Oct 22:18:32,388 - Error -Unable to log stream info.
Version : 0.9.6.3
Message : Невозможно соединиться с удаленным сервером
Stack Trace :
   в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.DeepBotStreamInfo.#lgb.#hlb(Object )
------------------------------

08 Oct 02:22:52,264 - 0.9.6.3: Crashed Удаленный сервер возвратил ошибку: (522) Origin Connection Time-out.
08 Oct 02:22:52,300 - 0.9.6.3: Crashed    в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.PasteBinAPI.#Z6(PasteBinEntry #dD)
   в #35.#Ll.#dlb.#clb(Object )
   в System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   в System.Threading.ThreadPoolWorkQueue.Dispatch()
   в System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
08 Oct 04:43:46,050 - Error -Unable to log stream info.
Version : 0.9.6.3
Message : Невозможно соединиться с удаленным сервером
Stack Trace :
   в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.DeepBotStreamInfo.#lgb.#hlb(Object )
------------------------------

09 Oct 02:23:44,480 - 0.9.9.3: Crashed Удаленный сервер возвратил ошибку: (503) Сервер не доступен.
09 Oct 02:23:44,496 - 0.9.9.3: Crashed    в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.PasteBinAPI.#Z6(PasteBinEntry #dD)
   в #35.#Ll.#dlb.#clb(Object )
   в System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   в System.Threading.ThreadPoolWorkQueue.Dispatch()
   в System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
15 Oct 20:59:27,726 - Error -Unable to log stream info.
Version : 0.9.9.3
Message : Невозможно соединиться с удаленным сервером
Stack Trace :
   в System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   в System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   в DeepBot.DeepBotAPI.DeepBotStreamInfo.#lgb.#hlb(Object )
------------------------------

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Song Requests are not working anymore
« Reply #11 on: October 17, 2016, 06:19:53 AM »
Interesting, it looks like you can't connect. Try switching ports on the config tab?

Possibly an anti-virus or firewall is blocking the connection?
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

chistor

  • Youngling
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
  • Twitch Name: chistor_
Re: Song Requests are not working anymore
« Reply #12 on: October 17, 2016, 07:15:58 AM »
Interesting, it looks like you can't connect. Try switching ports on the config tab?

Possibly an anti-virus or firewall is blocking the connection?

Tried switching port from 6667 to 80, didn't help.

Checked anti-virus, firewall - they are not blocking anything.

Deepbot is working just fine, but the songs are not playing for some weird reason and i don't remember changing anything when that happened, it was just a regular stream.