Author Topic: Error Message When Trying To Connect  (Read 2523 times)

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Slayer0523

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Error Message When Trying To Connect
« on: January 24, 2017, 06:16:26 AM »
So when I try to connect to Deepbot.tv I get and error saying I need to check firewall, which has never and still isn't the problem. Also I have an update pending but when I go to update it comes up with two more images, and nothing happens.

TheNumbLock

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Re: Error Message When Trying To Connect
« Reply #1 on: January 24, 2017, 09:04:50 AM »
If your updater is crashing, please replace the one in the DeepBot directory with this one : http://deepbot.tv/download/DBUpdater.exe and run it to update to the latest version.
Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Slayer0523

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Re: Error Message When Trying To Connect
« Reply #2 on: January 24, 2017, 12:56:14 PM »
Will that mess with any of my DeepBot Settings/Viewer hours/Song lists.

Slayer0523

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Re: Error Message When Trying To Connect
« Reply #3 on: January 24, 2017, 01:08:53 PM »
So I can't find the folder to put it in on my computer. I go into deepbot and it comes up with 10 or so folders and about 20-30 more .dll's.

TheNumbLock

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Re: Error Message When Trying To Connect
« Reply #4 on: January 25, 2017, 09:42:29 AM »
So you put directly into the Deepbot - Twitch Streamer Assistant folder, like mine for example:

Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
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Slayer0523

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Re: Error Message When Trying To Connect
« Reply #5 on: January 25, 2017, 10:12:59 AM »
It seems that my deepbot folder is missing a bunch of folders that your's has and when I put the folder into the deepbot twitch streamer assistant folder it says the same error message about there not being an updaterexe in the folder. I think I've permanently screwed up my deepbot folders now :( . I don't know If i'll be able to get it working and not lose all my commands and points for everyone :(

emrerocky

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Re: Error Message When Trying To Connect
« Reply #6 on: January 25, 2017, 10:50:28 AM »
It seems that my deepbot folder is missing a bunch of folders that your's has and when I put the folder into the deepbot twitch streamer assistant folder it says the same error message about there not being an updaterexe in the folder. I think I've permanently screwed up my deepbot folders now :( . I don't know If i'll be able to get it working and not lose all my commands and points for everyone :(

Backup your data folder and then reinstall DeepBot. Then put your data folder back to keep all your points and commands.

Slayer0523

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Re: Error Message When Trying To Connect
« Reply #7 on: January 25, 2017, 10:51:33 AM »
Ok so I figured it out. I had multiple updaters and I deleted them all and put a newly downloaded one in the folder and then restarted computer and it worked perfectly. Honestly just forgot to restart computer and feel kindof dumb but thank you so much for the help i really appreciate it. Hope you have a wonderful week!