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Author Topic: Payed 2 times  (Read 965 times)

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Oekiee

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Payed 2 times
« on: February 06, 2017, 11:59:09 PM »
Hi,

Since a few days I am working with deepbot, but this month I payed two times 5 USD for Deepbot VIP with my paypal..
Hope you can help me to get 5 USD back :D

grtz,
Oekiee
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ExpertsOnline

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Re: Payed 2 times
« Reply #1 on: February 07, 2017, 10:23:23 PM »
Hi - I believe you have two different subscriptions active with DeepBot.
I have refunded one of your Feb-17 payments. However, to prevent this happening again, I would recommend cancelling one of the subscriptions on PayPal.

A guide to cancelling subs can be found here: http://wiki.deepbot.tv/cancel_vip
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