I renewed the subscription for another month but I do not update my acount

[silviosantossafadao]

I renewed the VIP on the 31 MARCH 2017 08:52:27 PDT
And in my register do not update can check what you hear?

[TheNumbLock]

What name did you put in the payment?

Because this is all I see:

[silviosantossafadao]

That's the name that you put on the photo


 Paypal 31 MAR 2017 08:52:27 PDT
Transaction ID: 5HJ65305T8515870N
 You have submitted a recurring payment
 Hello, Thiago Augusto Ferreira
You have submitted a recurring payment to DeepBot. See details:

Value Submitted By: R $ 16,57
Value sent to: $ 5.00 USD
Exchange rate: 1 BRL = 0.301850 USD
To: DeepBot
By: VIP Subscription
Customer Service Site: http://deepbot.tv
Recurring Payment Information

Recurring Payment Identifier: I-M02200H8DRD9
Value of each plot: $ 5.00 USD
Frequency of payment: Monthly
First payment date: MAR 30 MAR 2017
Payment Method: MasterCard Credit Card XXXX-XXXX-XXXX-7752
Next Payment Data

Due date of next invoice: APR 30, 2017

[TheNumbLock]

What name did you put in for the stream name when filling out the form?

Example:

[silviosantossafadao]

I do not remember, I think it was silviosantossafadao but I sent the print to the voices of the payment that was done with day hour until seconds. Can not update my subscription with this?

[ExpertsOnline]

This should be fixed now.