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Author Topic: Paid for VIP however Deepbot doesnt have VIP  (Read 974 times)

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PerkPerky

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Paid for VIP however Deepbot doesnt have VIP
« on: October 15, 2017, 12:02:17 PM »
I had VIP recurring payments, I changed my twitch name, and today the payment came out for VIP however the VIP doesnt show on deepbot

I have paypal transaction ID if you private message me I can show you

My stream name is twitch.tv/perkperky
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TheNumbLock

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Re: Paid for VIP however Deepbot doesnt have VIP
« Reply #1 on: October 16, 2017, 05:06:59 AM »
Yeah, you would need to cancel the sub under your old name and sub under your new name: http://wiki.deepbot.tv/cancel_vip
Will let the dev know, so he can fix this month's VIP.
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