Author Topic: Migrating User Points and Hours to DeepBot from Streamlabs Chatbot  (Read 3937 times)

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thebonj

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Hi

I've downloaded DeepBot tonight and i was in the middle of configuring the bot and cannot find a way to import the user data .csv file that Streamlabs bot generates in order to bring my user's points and hours information into DeepBot. My user database has approximately 10,000 entries as far as i know and i don't want to lose any of that information. Can someone please advise how I can import and retain these points and hours?

Many Thanks
Thebonj

TheNumbLock

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Re: Migrating User Points and Hours to DeepBot from Streamlabs Chatbot
« Reply #1 on: March 02, 2018, 08:28:48 PM »
Q: Is it possible to transfer my points/hours from the bot im using to Deepbot?

A: Typically if the bot makes of an excel spreadsheet or sqlite database (.sqlite) it should be possible to transfer this information across. E-mail deepbot@deep.sg with the file you need transferring.

Common examples include;
ModBot: modbot.sqlite

We do support Revlo conversions as well. Assuming you got access to the .csv file before they shut down the site.

We do support Support Ankhbot conversions due to the recent inclusion of an export tool in the software.
1) Go to connection settings then cloud.
2) Pick a folder on your local hard drive.
3) Click Save Settings
4) Click "Export Currency csv"
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

thebonj

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Re: Migrating User Points and Hours to DeepBot from Streamlabs Chatbot
« Reply #2 on: March 02, 2018, 10:03:04 PM »
Iv'e done all that, but how do I import ?

thebonj

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Re: Migrating User Points and Hours to DeepBot from Streamlabs Chatbot
« Reply #3 on: March 02, 2018, 10:26:49 PM »
sorry I'll send email after the stream and thank you

simplysven

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Re: Migrating User Points and Hours to DeepBot from Streamlabs Chatbot
« Reply #4 on: March 18, 2018, 05:02:05 PM »
Hello
I have the same problem. I want to transfer the points from streamlabs. So i read this und send you an email with the csv on thursday, 15.03. to the emailadress. How long does it takes? Or must i do something else?
Thanks
simplysven