Author Topic: Bot Is Not Configured ??  (Read 1768 times)

0 Members and 1 Guest are viewing this topic.

Chassit

  • Youngling
  • *
  • Posts: 7
  • Karma: +0/-0
    • View Profile
    • Chassit on Twitch
  • Twitch Name: Chassit19
Bot Is Not Configured ??
« on: September 02, 2014, 06:08:45 AM »
Trying to set up but it's telling me that "Twitch added new servers where port 6667 is blocked.  Would you like to switch to port 80?"  When I try it says, "This bot is not configured to run on this channel.  Please email deepbot@deep.sg to confirm subscription details."  Just got the confirmation at 10:40 am CST.

Bot:  ChassBot
Stream:  Chassit19

Chassit

  • Youngling
  • *
  • Posts: 7
  • Karma: +0/-0
    • View Profile
    • Chassit on Twitch
  • Twitch Name: Chassit19
Re: Bot Is Not Configured ??
« Reply #1 on: September 02, 2014, 08:44:47 PM »
Still needing help!  Please? 

I was my application was accepted, I received the confirmation and login/download information at 10:40am yesterday.  Still not able to connect.  I've sent the requested email to the email address, also replied by message on here.  I can't use the DeepBot at all if I cannot connect to my bot account.

Dante557

  • Advisor
  • Councilor
  • **
  • Posts: 555
  • Karma: +26/-0
  • Sometimes Helpful, Sometimes Not :D
    • View Profile
    • My Twitch Page
  • Twitch Name: Dante557
Re: Bot Is Not Configured ??
« Reply #2 on: September 02, 2014, 09:13:47 PM »
I know its hard to be in a situation like this but please be patient. Experts has a job during the week which means during the week he cannot really do support until he has finished. I'm sure this issue will be resolved soon

Sorry,
Dante557
If you need to get through to me you can try to contact me on Twitter @ http://www.twitter.com/dante556

ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: Bot Is Not Configured ??
« Reply #3 on: September 02, 2014, 10:45:02 PM »
Server permissions have been refreshed, could you please restart the bot and try again?

Regards,
Experts