Author Topic: Followers are described as not  (Read 1183 times)

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blackdahlia1147

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Followers are described as not
« on: September 04, 2014, 04:24:16 PM »
Some of the viewers in my chat, either old followers or brand new ones, show up as "not following" when they are indeed following.  refollowing did not solve the issue and was wondering if you guys knew anything that could be done. thanks!

Dante557

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Re: Followers are described as not
« Reply #1 on: September 08, 2014, 09:39:48 PM »
This is a bit of a strange one. I've heard of the "last seen" not updating but not the follow date not updating. You could try refreshing all your followers from the "user database" tab to see if that helps.

To do this, go to the "user database" tab, right click in the white space and click "Refresh all followers". This should hopefully pull a list from the Twitch API which may or may not correct this issue.
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