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Author Topic: Points running but people saying points arent working?  (Read 1669 times)

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Jax_-

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Points running but people saying points arent working?
« on: October 19, 2014, 08:21:21 AM »
Not exactly sure why, just bringing it up incase anyone else is having problem?
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Hitt, Jason C.

ExpertsOnline

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Re: Points running but people saying points arent working?
« Reply #1 on: October 19, 2014, 08:30:05 AM »
please can you be more specific on what the issue is and how to replicate it?
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emrerocky

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Re: Points running but people saying points arent working?
« Reply #2 on: October 19, 2014, 08:31:03 AM »
Try going into master settings and disable "Only allow points to be checked in bot chat".

-emrerocky
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Jax_-

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Re: Points running but people saying points arent working?
« Reply #3 on: October 19, 2014, 09:01:01 AM »
I didnt have it checked in the first place! I do have only let people check who have been in for 5 mins though..
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Jax_-

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Re: Points running but people saying points arent working?
« Reply #4 on: October 19, 2014, 09:10:07 AM »
@Expertsonline sorry didnt notice your msg.

My users are saying that their points arent gaining points. So their checking over time and its only a couple of people. It could be on their side only, which I am saying it most likely is. BUT more then one person is saying it. I dont turn my PC off either so their points keep going!

So points not saving over time for a few users. Not all but some!

Thanks, Jax.
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Hitt, Jason C.

ExpertsOnline

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Re: Points running but people saying points arent working?
« Reply #5 on: October 19, 2014, 09:39:56 AM »
Well if you have it set to active chatters in the last 5 mins, then anyone who has not said anything in chat will not get points.
i.e. all lurkers not chatting will not get points
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Jax_-

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Re: Points running but people saying points arent working?
« Reply #6 on: October 19, 2014, 12:50:08 PM »
Ok makes sense thanks
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Hitt, Jason C.
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