Author Topic: An error occured  (Read 2337 times)

0 Members and 1 Guest are viewing this topic.

KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
An error occured
« on: December 03, 2014, 12:21:13 AM »
Hi guys, for some reason it wont let me connect with my bot, but im able to connect and auth my streamer name, it says i have to check if i have been added to the beta yet.
bot name: thekiwiibot
twitch name: kiwiibfruit

thanks

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: An error occured
« Reply #1 on: December 03, 2014, 01:51:47 AM »
You have access to the servers.  Please run in admin mode and make sure there are no firewalls or VPN's running that could be blocking connections.

KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
Re: An error occured
« Reply #2 on: December 03, 2014, 05:04:16 AM »
ive tried disabling my AV, and my Windows firewalls now, still says i cant connect, when i try to connect, it says twitch has changed server so port 6667 is blocked, but none of the other port work either.





KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
Re: An error occured
« Reply #3 on: December 03, 2014, 09:41:40 AM »
So does any 1 have any ideas on how to fix this ?

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: An error occured
« Reply #4 on: December 03, 2014, 09:52:23 AM »
Make sure you are running in Admin mode, and change the port to something like 80.

KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
Re: An error occured
« Reply #5 on: December 03, 2014, 10:08:27 AM »
i have already tried all that.

KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
Re: An error occured
« Reply #6 on: December 03, 2014, 10:10:34 AM »
and i can log in just fine with the user, and authorize it, but when i try the bot it wont let me.

KiwiiBFruit

  • Youngling
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Kiwiibfruit
Re: An error occured
« Reply #7 on: December 03, 2014, 07:33:28 PM »
Okay, try updating my bot to - Kiwiibot
i wanna see if that works.

ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: An error occured
« Reply #8 on: December 03, 2014, 11:49:37 PM »
Looks like something on your computer is blocking the connection to the DeepBot servers.
I am online for the next 30 mins or so.

If you are available, we can debug further on your stream or through teamviewer. Please PM me with your preference.
If you are not available now, we can do this over the weekend.

Regards,
Experts