Author Topic: Re-install deactivated my access  (Read 2836 times)

0 Members and 1 Guest are viewing this topic.

ERGaming

  • Padawan
  • **
  • Posts: 52
  • Karma: +0/-0
    • View Profile
  • Twitch Name: EpicResetGaming
Re-install deactivated my access
« on: January 22, 2015, 12:35:22 PM »
so I uninstalled deepbot to reinstall it on another drive of mine, I uninstalled it, reinstalled it to the new drive, opened to check operation... login worked... just no information from old application... no points saved, hours watched, commands, settings, etc... so copied the old deepbot folder files into the newly created deepbot folder on the new drive...

now it says:

Deepbot is currently in closed beta. your stream currently does not have access to the closed beta. please apply at http://deepbot.tv

Stream EpicResetGaming
Bot ERNation

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Re-install deactivated my access
« Reply #1 on: January 22, 2015, 12:41:47 PM »
You have access to the servers.  Please make sure that you have no firewalls that could be blocking the connection to DeepBot.  Please try running in admin mode and switching the ports.  If none of that works, try re-installing and these files over to save all of your data as it doesn't auto sync:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

ERGaming

  • Padawan
  • **
  • Posts: 52
  • Karma: +0/-0
    • View Profile
  • Twitch Name: EpicResetGaming
Re: Re-install deactivated my access
« Reply #2 on: January 22, 2015, 02:51:07 PM »
You have access to the servers.  Please make sure that you have no firewalls that could be blocking the connection to DeepBot.  Please try running in admin mode and switching the ports.  If none of that works, try re-installing and these files over to save all of your data as it doesn't auto sync:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Thanks for letting me know which files are the ones that keep the data, but uninstalling and reinstalling doesnt work. Even a reinstall back on to the original drive and location. Its not being blocked by the firewall, my account is just not authentication with the deepbot servers or something... i sub for vip and it's not even showing the star.


ERGaming

  • Padawan
  • **
  • Posts: 52
  • Karma: +0/-0
    • View Profile
  • Twitch Name: EpicResetGaming
Re: Re-install deactivated my access
« Reply #3 on: January 23, 2015, 04:02:48 AM »
FIXED

I had to re do the oauth and it seemed to work this time..