Author Topic: Charged multiple times  (Read 1284 times)

0 Members and 1 Guest are viewing this topic.

Barbadeco

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Nikasplay
Charged multiple times
« on: September 30, 2015, 05:18:32 AM »
Hi... I don't know what happened, but... I got charged several times in my paypal last month (August)! It will be possible convert into VIP/Sub time, please? In July, the same thing happened.

The dates, $5 each date:
- 21 August
- 23 August
- 26 August

In July:
- 21 July - twice
- 23 July

Thanks! 8)

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Charged multiple times
« Reply #1 on: September 30, 2015, 11:22:16 AM »
It is showing 0 dollars were sent. I would check your subscriptions and make sure you didn't set up 3-4 extra.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Barbadeco

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Nikasplay
Re: Charged multiple times
« Reply #2 on: October 02, 2015, 05:17:20 AM »
Chhabra Deepinder
Transaction ID: 38K64117RA581674V - $5,00 USD - 26 Aug 2015
Transaction ID: 6CT69814FJ169024R - $5,00 USD - 23 Aug 2015
Transaction ID: 4HV48670XF4059613 - $5,00 USD - 21 Aug 2015

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Charged multiple times
« Reply #3 on: October 02, 2015, 08:03:02 AM »
Would you like to be refunded? Or be credited for the extra payments?

Also, on paypal, I would check your subscriptions and make sure they are cancelled.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Barbadeco

  • Youngling
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Nikasplay
Re: Charged multiple times
« Reply #4 on: October 02, 2015, 08:59:22 AM »
Credited is fine, thanks! :)

ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: Charged multiple times
« Reply #5 on: October 03, 2015, 10:05:53 AM »
You had setup multiple subscriptions, and also paid manually in July and August.

I have extended the VIP credit till 21st Jan 2016. Please go into PayPal and cancel any subscriptions to prevent further payments.

Regards,
Experts