Keep getting message - something went wrong trying to connect to twitch

[w0lficek]

Hi,

after update on 0.8.0.0 I message appears when you connect the DeepBot to a stream "Keep getting message - something went wrong trying to connect to twitch"

please help me

attach debug.log

[Mitch]

Running as admin?
Crash Log? - If do please post.
Anti-virus? - Try disabling it.
Firewall?

[w0lficek]

I ask you where to find crash log?
Antivirus is Windows Essentials Security on Win7 - i try disabling it afternoon
Firewall I tried to stop - it did not help

Nobody else has a problem after updating?

[TheNumbLock]

You can find the crash log here: C:\DeepBot - Twitch Streamer Assistant\logs

[w0lficek]

Is that it?

[TheNumbLock]

If you are on windows 10, do the following:

Right click deepbot icon > Properties > Security Tab

Make sure all users have full control:



Try setting up compatibility as well:

[w0lficek]

i have Windows 7 Ultimate x64
the day before update DEEPBOT i first installed and worked fine

[TheNumbLock]

Try running the update.exe in your deepbot folder. There was a small patch, may fix your problem.

[w0lficek]

I tried and nothing has changed

[TheNumbLock]

On the config tab, did you try changing ports/servers?

[w0lficek]

Yes. 443 and 6667. I try change ip and no work.

[w0lficek]

the problem continues after installing W10