Author Topic: Crashed  (Read 2426 times)

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portvale1994pvfc

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Crashed
« on: November 21, 2015, 08:21:57 AM »
i have just done the latest update and the bot has crashed i can't use it at all please can u help me :(

TheNumbLock

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Re: Crashed
« Reply #1 on: November 21, 2015, 12:24:33 PM »
Can you post the crashlog?

You can find it in your deepbot folder: C:\DeepBot - Twitch Streamer Assistant\logs
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portvale1994pvfc

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Re: Crashed
« Reply #2 on: November 22, 2015, 12:09:33 AM »
it's told me to email expertonline but i can't find the email i have a screenshot of the message i keep getting https://gyazo.com/0d500d715063fd9219d31f4380b12f1d

TheNumbLock

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Re: Crashed
« Reply #3 on: November 22, 2015, 02:40:40 AM »
it's told me to email expertonline but i can't find the email i have a screenshot of the message i keep getting https://gyazo.com/0d500d715063fd9219d31f4380b12f1d

Yes, but grab the crashlog.txt from your deepbot folder. By default it is located here: C:\DeepBot - Twitch Streamer Assistant\logs
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portvale1994pvfc

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Re: Crashed
« Reply #4 on: November 22, 2015, 07:52:47 PM »
file:///C:/DeepBot%20-%20Twitch%20Streamer%20Assistant/logs/ here it is

emrerocky

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Re: Crashed
« Reply #5 on: November 23, 2015, 01:24:23 AM »
We cannot see that.  You must upload the file, not give us its path.  That can only be used on your PC.

portvale1994pvfc

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Re: Crashed
« Reply #6 on: November 23, 2015, 07:52:51 AM »
how do i find it i'm not very good on pc's

portvale1994pvfc

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Re: Crashed
« Reply #7 on: November 23, 2015, 08:09:34 AM »
RepentGamingTV i've just sent u a message of the log

portvale1994pvfc

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Re: Crashed
« Reply #8 on: November 24, 2015, 06:31:12 AM »
did u get the log??

TheNumbLock

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Re: Crashed
« Reply #9 on: November 24, 2015, 12:46:10 PM »
I don't think that is the correct log. I need the crashlog.txt.
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