Deepbot is not launching:(

[MonkeySox]

For some reason Deepbot won't load It is showing in Task Manager but when I try to end the process it doesn't close and explorer crashes. I can exit explorer and restart it, and everything else works again but Deepbot still wont exit or relaunch.

Hope you can help

[ExpertsOnline]

Sorry to mention the obvious, but have you tried restarting the computer?
If that also does not work, is there an error message in the error log? Or does it simply not launch?

Regards,
Experts

[MonkeySox]

Sorry, I should have said, I restarted it several times. It doesn't load at all. No splash screen, no error message nothing. It was working fine the previous day.

[MonkeySox]

error log

26 Feb 23:34:16,006 - 0.3.18: Crashed Could not find file 'K:\Files for Streaming\Deepbot\playlists\default.csv'.
26 Feb 23:34:16,229 - 0.3.18: Crashed    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize, Boolean checkHost)
   at System.IO.StreamReader..ctor(String path)
   at DeepBot.Music.panelMusic.LoadPlayList(String path)
   at DeepBot.Music.panelMusic.btnLoadLastPlaylist_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
01 Mar 03:56:22,643 - 0.3.19: Error saving Music text files: The given key was not present in the dictionary.
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at DeepBot.Music.panelMusic.playVideo(String id)
01 Mar 04:04:49,027 - 0.3.19: Error saving Music text files: The given key was not present in the dictionary.
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at DeepBot.Music.panelMusic.playVideo(String id)
01 Mar 04:05:25,183 - 0.3.19: Error saving Music text files: The given key was not present in the dictionary.
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at DeepBot.Music.panelMusic.playVideo(String id)

[MonkeySox]

Update. Uninstalled Deepbot completely using Revo Installer. Reinstalled. Works fine, UNTIL I ran the update, back to square one. Seems to be something in the update that is breaking it.

Can you help please? In the meantime I will run without updating.

[ExpertsOnline]

Please PM me when you are online. I might need to remote into your computer with teamviewer to investigate further.
The latest update is working for most users without an issue, so I suspect it is a local conflict on your computer.

Regards,
Experts

[MonkeySox]

hmm. I seem to have fixed it by uninstalling the trial version of Morphvox Pro, (which i was having problems with) how bizarre...

[becomeprotv]

Got same problem here. Installed bot and it worked fine until i click the update button. Update is downloading and hangs up. I cant close the deppbot process in taskmgr. After reboot the bot doesnt start not even a splashscreen.
I reinstalled it and now working woth old version. Is there any way to get  a installfile with newest version as direct download ?

[ExpertsOnline]

The default installer has been updated to the latest version.