Yeh ive called em 3 times, first time Security-system was active due to unauthorized access from the UK and Netherlands, they fixed that but still had same issue, called em again, security-system still in effect and they had no idea why.. etc etc, so im gonna call them again
EDIT: I called and they said i need to wait for later today or tomorrow for the issues to MAYBE get fixed
so we'll see, i really wanna try the bot out