Author Topic: Changed deepbot name, now can't login  (Read 1344 times)

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rob2e

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Changed deepbot name, now can't login
« on: January 14, 2016, 12:36:02 PM »
Changed my deepbot name using the instructions.  Now deepbot tells me "Incorrect bot account for stream".

Image attached.

Please advise.

emrerocky

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Re: Changed deepbot name, now can't login
« Reply #1 on: January 14, 2016, 02:39:49 PM »
Our records still show your old bot name.  Are you sure you saved it when you changed it?

rob2e

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Re: Changed deepbot name, now can't login
« Reply #2 on: January 14, 2016, 02:43:01 PM »
Yes.  The screenshot I sent even shows that it's trying to log me in as DungeonBot.

Old name (current signin is rob2ebot), but I changed AND saved it to DungeonBot.

I assume I do NOT change the sign in from within Deepbot though because it still wants the twitch account name for the bot right?

Or do I need to make a new bot account for the name change on twitch?

EDITED:  AH!!!  As it turns out, you DO need to change the bot name and create a new bot account in twitch.  Of course, that makes sense.  But it's not that intuitive.  Might I suggest including that obvious step in the instructions and also warning people to secure the bot account name BEFORE they change their bot name.  I got screwed on DungeonBot, but now I am TheAlmightyDM.

Thanx!
« Last Edit: January 14, 2016, 02:55:33 PM by rob2e »