Author Topic: Points got reset from reinstalling computer  (Read 1088 times)

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ErrolApparel

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Points got reset from reinstalling computer
« on: February 24, 2016, 12:42:28 PM »
Hi, I reinstalled my computer and when i reinstalled deepbot we noticed the points for my viewers got reset.  Is there a way to retrieve the points and put them back or did i have to save it before I did the install?

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Errol

emrerocky

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Re: Points got reset from reinstalling computer
« Reply #1 on: February 24, 2016, 01:56:29 PM »
There are VIP cloud backups but unfortunately you aren't VIP so none of your data is backed up to our servers.  This means the only place you could've gotten the data from was your Windows before you reset it.