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Author Topic: Name Change  (Read 1861 times)

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Benji_Ben

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Name Change
« on: October 18, 2016, 02:14:31 AM »
Current Stream Name: UnplayedDE
Current Bot Name: BenjiBenBot

New Stream Name: Benji_Ben
New Bot Name: BenjiBenBot
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ExpertsOnline

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Re: Name Change
« Reply #1 on: October 22, 2016, 12:09:18 PM »
Hi

Your forum account email does not match the email on the licence / paypal.
Could you please send us an email at deepbot@deep.sg using the email used to make the purchase for us to validate your identity?

Thanks,
Experts
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ExpertsOnline

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Re: Name Change
« Reply #2 on: October 23, 2016, 04:11:12 AM »
Permissions updated.
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Benji_Ben

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Re: Name Change
« Reply #3 on: October 27, 2016, 07:13:20 PM »
Ok, thanks. You updated the permissions, but VIP state is still until 21. november 2016?!?
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ExpertsOnline

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Re: Name Change
« Reply #4 on: October 29, 2016, 10:35:57 AM »
I have extended your VIP. Please cancel your subscription and only sub when your VIP is about to run out.
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Benji_Ben

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Re: Name Change
« Reply #5 on: November 02, 2016, 12:19:12 AM »
Thanks a lot for your help.
So I've also paid the VIP for $10, so you have deleted it from the other account, right?
If it is so, it's okay for me. If not, can I change it to an other account of my friend?
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ExpertsOnline

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Re: Name Change
« Reply #6 on: November 03, 2016, 11:08:56 PM »
Yes - It was removed from your other account.
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