« previous next »
Pages: [1]

Author Topic: Sub Manager has wrong Twitch sub count  (Read 1365 times)

0 Members and 1 Guest are viewing this topic.

jabeeltabletopgamercrew

  • Youngling
  • *
  • Posts: 7
  • Karma: +0/-0
    • View Profile
  • Twitch Name: jabeeltabletopgamercrew
Sub Manager has wrong Twitch sub count
« on: August 10, 2017, 05:19:44 PM »
Sub Manager has been showing the wrong Total Sub count for over a month now. It is not pulling the correct number. Therefore I cannot move the subs to a VIP class because it is not correct.

I have updated to the latest beta version. How do I fix this issue?
Logged

jabeeltabletopgamercrew

  • Youngling
  • *
  • Posts: 7
  • Karma: +0/-0
    • View Profile
  • Twitch Name: jabeeltabletopgamercrew
Re: Sub Manager has wrong Twitch sub count
« Reply #1 on: October 12, 2017, 04:37:52 PM »
I am still having this issue. I have tried updating to Alpha version but it is still not pulling the correct subs from Twitch. I am a Twitch partner, not affiliate.

Can you please help with this.
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Sub Manager has wrong Twitch sub count
« Reply #2 on: October 12, 2017, 07:24:59 PM »
Maybe a corrupt data file. I would close deepbot, rename the data folder. Then start up deepbot to generate new data files. You may be able to move users.bin and channel commands one.
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport
Pages: [1]
« previous next »