Author Topic: crashes after few min  (Read 2704 times)

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nemoo88

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crashes after few min
« on: July 16, 2014, 07:49:07 PM »
Deepbot crashes after few min after i connect the bot and connect the points. i don't get any thing in the error log at all. it did hapend few updates ago. i use windows 8.1 x64. i have reinstall it as well still have the same problem. what to do?

EDIT: Do get this in debug.log : [0716/134954:WARNING:resource_bundle.cc(303)] locale_file_path.empty()
and do get this in chatlog:
[16 Jul 13:49:59] The server instance WebSocketServer-25059790 has been started!
[16 Jul 13:50:06] <SYSTEM> : ttlbot has joined the channel.
[16 Jul 13:50:08] <SYSTEM> : ttlbot has joined the channel.
[16 Jul 13:50:09] <SYSTEM> Points distribtion timer enabled.
[16 Jul 13:50:19] <SYSTEM> : nightbot has joined the channel.
[16 Jul 13:50:19] <SYSTEM> : nemoo88 has joined the channel.
then it crash 30-60 sec later


Dante557

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Re: crashes after few min
« Reply #1 on: July 17, 2014, 02:52:42 AM »
Could you give a brief description of what you do after you connect the bot, step by step?
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nemoo88

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Re: crashes after few min
« Reply #2 on: July 17, 2014, 04:21:29 AM »
i dont do any thing. hope it will work but it wont work.

Dante557

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Re: crashes after few min
« Reply #3 on: July 17, 2014, 05:19:02 AM »
When it crashes, does it pop up another window or does Deepbot just suddenly disappear? If it suddenly disappears something else could be killing the process
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nemoo88

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Re: crashes after few min
« Reply #4 on: July 17, 2014, 06:22:47 AM »
here is a video of it. dont mind the sound. did watch a stream :P
 i did forget to show log after it crash , but its still empty.
http://youtu.be/cNygQb0j_do

Dante557

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Re: crashes after few min
« Reply #5 on: July 17, 2014, 07:57:15 AM »
You are connecting to Twitch via port 6667. About a month back Twitch did something with the IRC servers which means that the bot cannot connect to Twitch on this port. This could be the reason the crash is happening although this shouldn't cause a hard crash like it is doing. Please click on the dropdown box and use either port 443 or port 80. Let me know if it still crashes then
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nemoo88

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Re: crashes after few min
« Reply #6 on: July 17, 2014, 08:06:05 AM »
did try does ports aswell. still same problem.

Dante557

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Re: crashes after few min
« Reply #7 on: July 17, 2014, 08:31:29 AM »
That's about as far as my knowledge goes. The only other thing I can think of is another program you have running is conflicting with Deepbot or a corrupted install. As you say you've reinstalled Deepbot already I'll cast corrupted install out the window and go with something is conflicting with it. Close any open programs and any programs that might be running in the background and try opening Deepbot after that.

In the meantime I'll let Experts know and see if he can assist you further.
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fatpally

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Re: crashes after few min
« Reply #8 on: July 18, 2014, 09:14:10 AM »
i got this error

17 Jul 21:02:23,363 - 0.4.4.2: Crashed    at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run()
   at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
   at DeepBot.UserConfig.LoadUserConfig()
   at DeepBot.Main..ctor()

ExpertsOnline

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Re: crashes after few min
« Reply #9 on: July 18, 2014, 10:36:47 PM »
nemoo88 - As discussed over Teamviewer, there may be something conflicting, or windows closing the application when the CPU usages crosses 80%
Use the version on C:\ drive and monitor the CPU usage again if the crashes start again.

fatpally - your issue is different.
It appears your usersconfig file is corrupted. Try to restore from backups which exist in the following folders:
30min interval backups: backups/0/
6hr interval backups: backups/1/
24hr interval backups: backups/2/

To restore a backup:
Close DeepBot
rename current usersconfig.bin to usersconfig_bak.bin (This is the backup of your current database)
Find the usersconfig.bin file with the appropriate timestamp that you want to restore from the backups\ folder and copy it
Paste the file in the main folder (where the original usersconfig.bin was)
Rename the backup file to usersconfig.bin (removing the timestamp)
Start DeepBot

Regards,
Experts