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Author Topic: VIP not working  (Read 2549 times)

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Snowbunny

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VIP not working
« on: February 09, 2015, 05:46:14 AM »
Ive had VIP for awhile now and today I noticed its no longer there. I see my payment was sent and is still active (auto monthly payments) I tried re starting to to see if its something on my end and it didnt change. I was going to add my gyazo confirming this paypal info but I was unable to attach.



-Stephanie
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TheNumbLock

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Re: VIP not working
« Reply #1 on: February 09, 2015, 06:02:33 AM »
Could just do
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Snowbunny

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Re: VIP not working
« Reply #2 on: February 09, 2015, 06:09:59 AM »
I'm assuming you mean close it and re open.. Ive done this...
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Dante557

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Re: VIP not working
« Reply #3 on: February 09, 2015, 06:10:34 AM »
Investigating the issue for you. Just to confirm when you connect to the bot (After shutting it down and restarting it) when you click the connect button a gold star doesn't appear near the top of the program?

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Snowbunny

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Re: VIP not working
« Reply #4 on: February 09, 2015, 06:12:07 AM »
This is correct.
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Snowbunny

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Re: VIP not working
« Reply #5 on: February 09, 2015, 06:14:29 AM »
I also noticed today yall have the deepbot.tv website for donations and such. I connected my twitch account to it and under my account it says I havnt applied and i'm inactive. I would love to use this for my doantions rather then my current program but have no idea how to get my info onto this site
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ExpertsOnline

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Re: VIP not working
« Reply #6 on: February 09, 2015, 06:15:52 AM »
I have activated your VIP again. For some reason, PayPal did not send the notification on that last payment.
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Snowbunny

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Re: VIP not working
« Reply #7 on: February 09, 2015, 06:18:36 AM »
Everything is working now. Thank you so much
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Dante557

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Re: VIP not working
« Reply #8 on: February 09, 2015, 06:26:34 AM »
Quote from: Snowbunny on February 09, 2015, 06:14:29 AM
I also noticed today yall have the deepbot.tv website for donations and such. I connected my twitch account to it and under my account it says I havnt applied and i'm inactive. I would love to use this for my doantions rather then my current program but have no idea how to get my info onto this site

It could be the case that because your VIP ran out it caused it to say you were inactive (As the donations/tips feature is a VIP benefit). Now that your VIP is activated give it another try and let us know how it goes http://deepbot.tv/dev/donationaccess/#Home
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