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Author Topic: Bot randomly won't logon  (Read 2086 times)

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SaintroX

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Bot randomly won't logon
« on: February 24, 2015, 01:10:10 AM »
I get this firewall message randomly from time to time. Sometimes the bot works just fine and other times I wont be able to connect, I have tried reauthing and removing firewalls and all that jazz and it is still not working, please help pls
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SaintroX

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Re: Bot randomly won't logon
« Reply #1 on: March 04, 2015, 02:08:37 AM »
So I have been able to use the bot for a couple of days without incident and now for two days straight I haven't been able to connect to your servers.
It's pretty annoying that you are not having any stability when it comes to uptime.
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emrerocky

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Re: Bot randomly won't logon
« Reply #2 on: March 04, 2015, 03:16:05 AM »
Our servers haven't been down at all.  If anything, they are running better than they ever have.  The last connection attempt logged for you was February 27th, and was successful.  If you have verified that you are running in admin mode, and have no anti virus software, then
Quote from: ExpertsOnline on February 26, 2015, 12:19:13 AM
I believe the most likely case is that your computer may be infected with a HTTPS proxy (Fiddler Root) which is preventing a secure connection to the deepbot servers.

To test this, simply open the API website in a browser ( https://api.deepbot.tv/ ) and check the SSL certificate (http://puu.sh/gcb5a/a66e09c770.png).
If it says fiddler root or *do not trust* then your computer is infected with a HTTPS proxy which is intercepting secure web traffic.
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AddledAdventures

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Re: Bot randomly won't logon
« Reply #3 on: March 04, 2015, 03:51:55 AM »
I have had zero uptime issues with login. Ever. This bot is running 24x7 for me.

I would check your firewall settings, or if you have AV, try temporarily disabling it and attempt to connect again.
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SaintroX

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Re: Bot randomly won't logon
« Reply #4 on: March 05, 2015, 12:28:27 AM »
Saying the same phrase over and over doesn't make it right.
I have disabled every single firewall you could ever imagine, I have installed extra firewalls and antivirus just so I could disable those as well.
I have never not ran Deepbot as admin.

Can anyone explain why the bot works sometimes and then sometimes don't, it seems really weird to me that the problem should be on my end since I do not change anything from time to time.
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emrerocky

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Re: Bot randomly won't logon
« Reply #5 on: March 05, 2015, 01:32:02 AM »
Have you tried this?

Quote from: ExpertsOnline on February 26, 2015, 12:19:13 AM
I believe the most likely case is that your computer may be infected with a HTTPS proxy (Fiddler Root) which is preventing a secure connection to the deepbot servers.

To test this, simply open the API website in a browser ( https://api.deepbot.tv/ ) and check the SSL certificate (http://puu.sh/gcb5a/a66e09c770.png).
If it says fiddler root or *do not trust* then your computer is infected with a HTTPS proxy which is intercepting secure web traffic.
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