Author Topic: Donation and follower alerts  (Read 1533 times)

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Shadami

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Donation and follower alerts
« on: April 12, 2015, 04:33:13 AM »
I have followed all directions step by step. I've even redone them a couple times, double and triple checked all settings. For some reason the connection between my deepbot donation page, and my followers are not making it to OBS. When I test donation, or test follower, the notifications will pop up in my stream; regardless if its just a preview or a live stream. But real donations, and real followers are just giving me the desktop popup, not doing on screen alerts.

The other super weird thing is that follower messages are showing up in chat on my channel, but the donation messages are not.

I am filled with confusion right now, I've asked several fellow streamers who have had success, and they all seem to be just as stumped by my weird issue as I am.

My only thought is that maybe it's not pushing through how it is supposed to because I haven't put in the 5$ donation yet cause I was waiting for the first free month to be closer to up? I'm completely stumped. Please help. Thanks.

MercurY3rd

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Re: Donation and follower alerts
« Reply #1 on: April 12, 2015, 05:20:28 AM »
No worries, as long as you have VIP status it should work.
I'm on the hunt for the error. I'm coming over to your channel to take a closer look :)
Hier steht nichts Sinnvolles, dennoch freundliche Grüße. MercurY

ph13t0n

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Re: Donation and follower alerts
« Reply #2 on: May 01, 2015, 08:09:33 PM »
I have followed all directions step by step. I've even redone them a couple times, double and triple checked all settings. For some reason the connection between my deepbot donation page, and my followers are not making it to OBS. When I test donation, or test follower, the notifications will pop up in my stream; regardless if its just a preview or a live stream. But real donations, and real followers are just giving me the desktop popup, not doing on screen alerts.

The other super weird thing is that follower messages are showing up in chat on my channel, but the donation messages are not.

I am filled with confusion right now, I've asked several fellow streamers who have had success, and they all seem to be just as stumped by my weird issue as I am.

Same here Channel message @amount@ is not showing up in chat. Donations are in, but not showing up as a notification, channel message and currency/ranks, .txt file not updated. IPN, UTF-8, account settings and i guess everything is ok.
« Last Edit: May 01, 2015, 08:17:33 PM by ph13t0n »