Author Topic: CHANNEL CHANGE PLEASE HELP  (Read 1709 times)

0 Members and 1 Guest are viewing this topic.

Madhat

  • Youngling
  • *
  • Posts: 29
  • Karma: +0/-0
    • View Profile
  • Twitch Name: joshletten
CHANNEL CHANGE PLEASE HELP
« on: May 29, 2015, 02:29:16 AM »
Hello deepbot yesterday we began switching channels from our large streaming channel with nearly 30,000 followers to a new channel and wish to have the deepbot services transferred over to the new channel.


Our previous channel URL: Twitch.tv/joshletten [NOW CLOSED]

New channel URL: Twitch.tv/SinplyMad

Let us know the length of time it will take to transfer as we have our bot server on stand-by.

Thank you  ;)

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: CHANNEL CHANGE PLEASE HELP
« Reply #1 on: May 29, 2015, 03:33:40 AM »
Current Stream Name:
Current Bot Name:

New Stream Name:
New Bot Name:

Possibly up to 48 hours.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Madhat

  • Youngling
  • *
  • Posts: 29
  • Karma: +0/-0
    • View Profile
  • Twitch Name: joshletten
Re: CHANNEL CHANGE PLEASE HELP
« Reply #2 on: May 31, 2015, 01:14:18 PM »
Current Stream Name:Joshletten
Current Bot Name:Joshlettenbot

New Stream Name:Sinplymad
New Bot Name:d33pb0t


ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: CHANNEL CHANGE PLEASE HELP
« Reply #3 on: May 31, 2015, 01:52:42 PM »
Permissions updated.

As for the VIP Subscription, you will need to cancel it and renew it with the new stream name.

Madhat

  • Youngling
  • *
  • Posts: 29
  • Karma: +0/-0
    • View Profile
  • Twitch Name: joshletten
Re: CHANNEL CHANGE PLEASE HELP
« Reply #4 on: May 31, 2015, 02:18:42 PM »
It says incorrect bot login for me should i attempt to wait awhile or is it not from my end the problem is occurring?

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: CHANNEL CHANGE PLEASE HELP
« Reply #5 on: May 31, 2015, 03:11:55 PM »
It says incorrect bot login for me should i attempt to wait awhile or is it not from my end the problem is occurring?

Everything looks good to me, are you using the correct login?

Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport