Author Topic: Subscriber Crash  (Read 1805 times)

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DizzyDizaster

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Subscriber Crash
« on: February 04, 2014, 07:08:51 AM »
We got our sub button today and decided to begin testing the Deepbot functionality immediately.

The problem is, once people started subbing, we started getting a popup saying Deepbot had crashed (which is fortunately didn't) but it generated this error.log :


ExpertsOnline

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Re: Subscriber Crash
« Reply #1 on: February 04, 2014, 10:22:40 AM »
First and foremost, congrats on the sub button!

The error is coming because DeepBot is not able to access the file "D:\Stream Management\Sound Effects\obs\LatestSub.txt"
The file is either locked or DeepBot does not have permissions to access that folder.


ExpertsOnline

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Re: Subscriber Crash
« Reply #2 on: February 04, 2014, 01:26:18 PM »
Just an update - I went through the logs and found the bug causing this issue. It happens when you select a sound file for subs outside of the program folder.
Issue will be fixed in 0.3.8 release.

Thanks for the bug report.