« previous next »
Pages: [1] 2

Author Topic: Can't access the donation page.  (Read 4055 times)

0 Members and 1 Guest are viewing this topic.

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Can't access the donation page.
« on: September 17, 2015, 04:27:10 AM »
I can't access it with my esnare account and yet i have vip
Logged

Mitch

  • Master
  • ****
  • Posts: 401
  • Karma: +24/-1
  • Took me 20 minutes to change this...
    • View Profile
  • Twitch Name: Mitch619911
Re: Can't access the donation page.
« Reply #1 on: September 17, 2015, 04:31:56 AM »
The page to donate for your viewers?
Have it setup?
Logged
:)

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #2 on: September 17, 2015, 05:47:49 AM »
I keep trying to connect it but doesn't go to the editing screen
Logged

Mitch

  • Master
  • ****
  • Posts: 401
  • Karma: +24/-1
  • Took me 20 minutes to change this...
    • View Profile
  • Twitch Name: Mitch619911
Re: Can't access the donation page.
« Reply #3 on: September 17, 2015, 07:13:24 AM »
Have any anti virus?
If so disable it and try.
Logged
:)

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #4 on: September 17, 2015, 07:27:16 AM »
Its the page it self not the bot when i click connect with twitch it does pop up and it disappears and does nothing.
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Can't access the donation page.
« Reply #5 on: September 17, 2015, 08:23:03 AM »
Use Google Chrome's Incognito mode when accessing the page. And login with your streamer account info.
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #6 on: September 17, 2015, 09:17:28 AM »
 Alright i've logged in and out still its not showing me a way to get to the account config.
Logged

Mitch

  • Master
  • ****
  • Posts: 401
  • Karma: +24/-1
  • Took me 20 minutes to change this...
    • View Profile
  • Twitch Name: Mitch619911
Re: Can't access the donation page.
« Reply #7 on: September 17, 2015, 09:48:18 AM »
What link are you using?
Also try disconnecting our DeepBot api from Twitch api in Twitch settings > connections.
Logged
:)

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #8 on: September 17, 2015, 09:55:25 AM »
Logged

Mitch

  • Master
  • ****
  • Posts: 401
  • Karma: +24/-1
  • Took me 20 minutes to change this...
    • View Profile
  • Twitch Name: Mitch619911
Re: Can't access the donation page.
« Reply #9 on: September 17, 2015, 09:58:48 AM »
Try disconnecting our DeepBot api from Twitch api in Twitch settings > connections.
Can you screenshot what it looks like when you login? or just any screenshot.
Logged
:)

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Can't access the donation page.
« Reply #10 on: September 17, 2015, 10:55:15 AM »
Are you using incognito mode?
Logged

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #11 on: September 17, 2015, 10:58:53 AM »
No, It just won't load that i am connected with the donation service.. Is it because i recently transfered my deepbot to a diff account? Cause if so that could be the only problem.
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Can't access the donation page.
« Reply #12 on: September 17, 2015, 11:01:29 AM »
Please use Google Chrome and try logging in again inside an incognito tab.
Logged

NoLifeHoned

  • Youngling
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
  • Twitch Name: D34thkn1ght
Re: Can't access the donation page.
« Reply #13 on: September 17, 2015, 11:06:09 AM »
OH it works now but it worked with regular thou..
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Can't access the donation page.
« Reply #14 on: September 17, 2015, 11:37:49 AM »
Quote from: NoLifeHoned on September 17, 2015, 11:06:09 AM
OH it works now but it worked with regular thou..

There is a bug that is in that version of the site where any time after logging in the first time, it will just show a blank white page.
Logged
Pages: [1] 2
« previous next »