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Author Topic: Can't access the donation page.  (Read 4058 times)

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NoLifeHoned

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Can't access the donation page.
« on: September 17, 2015, 04:27:10 AM »
I can't access it with my esnare account and yet i have vip
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Mitch

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Re: Can't access the donation page.
« Reply #1 on: September 17, 2015, 04:31:56 AM »
The page to donate for your viewers?
Have it setup?
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #2 on: September 17, 2015, 05:47:49 AM »
I keep trying to connect it but doesn't go to the editing screen
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Mitch

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Re: Can't access the donation page.
« Reply #3 on: September 17, 2015, 07:13:24 AM »
Have any anti virus?
If so disable it and try.
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #4 on: September 17, 2015, 07:27:16 AM »
Its the page it self not the bot when i click connect with twitch it does pop up and it disappears and does nothing.
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TheNumbLock

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Re: Can't access the donation page.
« Reply #5 on: September 17, 2015, 08:23:03 AM »
Use Google Chrome's Incognito mode when accessing the page. And login with your streamer account info.
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #6 on: September 17, 2015, 09:17:28 AM »
 Alright i've logged in and out still its not showing me a way to get to the account config.
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Mitch

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Re: Can't access the donation page.
« Reply #7 on: September 17, 2015, 09:48:18 AM »
What link are you using?
Also try disconnecting our DeepBot api from Twitch api in Twitch settings > connections.
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #8 on: September 17, 2015, 09:55:25 AM »
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Mitch

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Re: Can't access the donation page.
« Reply #9 on: September 17, 2015, 09:58:48 AM »
Try disconnecting our DeepBot api from Twitch api in Twitch settings > connections.
Can you screenshot what it looks like when you login? or just any screenshot.
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emrerocky

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Re: Can't access the donation page.
« Reply #10 on: September 17, 2015, 10:55:15 AM »
Are you using incognito mode?
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #11 on: September 17, 2015, 10:58:53 AM »
No, It just won't load that i am connected with the donation service.. Is it because i recently transfered my deepbot to a diff account? Cause if so that could be the only problem.
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emrerocky

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Re: Can't access the donation page.
« Reply #12 on: September 17, 2015, 11:01:29 AM »
Please use Google Chrome and try logging in again inside an incognito tab.
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NoLifeHoned

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Re: Can't access the donation page.
« Reply #13 on: September 17, 2015, 11:06:09 AM »
OH it works now but it worked with regular thou..
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emrerocky

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Re: Can't access the donation page.
« Reply #14 on: September 17, 2015, 11:37:49 AM »
Quote from: NoLifeHoned on September 17, 2015, 11:06:09 AM
OH it works now but it worked with regular thou..

There is a bug that is in that version of the site where any time after logging in the first time, it will just show a blank white page.
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