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Author Topic: Payment  (Read 1464 times)

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Cyblade101

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Payment
« on: September 23, 2015, 09:41:35 AM »
Hello! I was trying to donate $10 but it was not accepting my debit card. It said that it was not suitable (in other words) for that payment. I entered in all of the card information correctly as well so I know its not the card itself. I had just bought streaming equipment with it. I have not yet started streaming yet, but I will be within a couple of days and I would like to be prepared and ready to go with deepbot! :)
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emrerocky

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Re: Payment
« Reply #1 on: September 23, 2015, 10:08:03 AM »
The payment goes through paypal, so I would contact them about it.  It could be that there isn't enough money left on the debit card since you bought all the equipment?
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Cyblade101

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Re: Payment
« Reply #2 on: September 23, 2015, 02:02:50 PM »
Nope my card has enough. I have never used anything pay-pal related. Do I need to make an account with them or something before I can donate? This is what the message says "The card you entered cannot be used for this payment. Please enter a different credit or debit card number."
« Last Edit: September 23, 2015, 02:14:45 PM by Cyblade101 »
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emrerocky

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Re: Payment
« Reply #3 on: September 23, 2015, 02:47:04 PM »
I'm not sure if paypal would require an account.  I would recommend you contact their support, as the actual payments are done with them.
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Cyblade101

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Re: Payment
« Reply #4 on: September 24, 2015, 04:18:24 AM »
Alright, thank you!
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