Donation PopUp doesn't work!

[dnz27]

Hello Everybody,

Since i recieved my first donation, i got the information, that my popup is not working at all!

I'll post my settings below ( Pictures ). The weird thing about it is, that when i push "preview" in the settings, its poping up, like i want to have it, then, when someone donates, my bot writes exactly this into the stream chat: "Donation of EUR 1 received from xEN3D with message 'Bester Spieler!'.Added 10 Points to xEN3D.."


Then, the donation is in the Notifications tab on deepbot aswell, so its listed, obviously cuz the bot wrote about it. but why the hell isn't it popping up? :s








the last is just with the preview, and thats is how i want to have it look like!


Would be awesome if someone can help me!

Thx in advance!

Dennis

[Dante557]

From the looks of your config, the minimum amount for it to show an on-screen popup is set at €5. This means that any amount below that won't trigger the actual on-screen alert. Due to you having received a €1 tip from xEN3D this'd explain why you never got the on-screen notification for that tip.

Did you receive any donations during the day that were €5 or more?

Thanks,
Dante557

[dnz27]

From the looks of your config, the minimum amount for it to show an on-screen popup is set at €5. This means that any amount below that won't trigger the actual on-screen alert. Due to you having received a €1 tip from xEN3D this'd explain why you never got the on-screen notification for that tip.

Did you receive any donations during the day that were €5 or more?

Thanks,
Dante557

yes, same user, 50$, the 1euro was just a try..:/

[Dante557]

We've alerted Experts to it. Anything below €5 wouldn't show due to your settings but the big donation should have. It looks like it's populating your Deepbot properly due to showing up in your overlay and, as discussed the other day, is getting populated everywhere else apart from the actual alert on the webpage.

We'll let you know of any developments.

Thanks,
Dante557

[FSHSchmo]

My donation popup or notification is not working either.  I have attached my config picture.  I went into Paypal and made sure the UTF is turned on.

[dnz27]

any help now..?

[TheNumbLock]

any help now..?

Do you have the CLR browser setup correctly? Is your deepbot donation page setup with a minimum donation of 1?

[dnz27]

i posted screenshots, there you see everything, dont ya? :/

[TheNumbLock]

i posted screenshots, there you see everything, dont ya? :/

It may be something with your CSS, can you pastebin your css or copy and paste here.

[dnz27]

i posted screenshots, there you see everything, dont ya? :/

It may be something with your CSS, can you pastebin your css or copy and paste here.

#donor-notification {
    text-align: center;
    font-weight: bold;
    Font-size: 34px;
    font-family: 'Fixedsys Regular';
    background-repeat: no-repeat;
    background-image: url('http://i68.tinypic.com/258xwz7.gif') !important;
}


#donor-notification .header {
    Color: #d79c00;
}

#donor-notification .message {
    Color: #d79c00;
}

#donor-notification .amount {
    Color: #316ffb;
}

#donor-notification .donor {
    Color: #316ffb;
}

[TheNumbLock]

I do not think your image is working o.o

[dnz27]

I do not think your image is working o.o

its just an empty image like blank, no background whatever, transparent ^^

[TheNumbLock]

Try doing this instead then with the CSS.

background-image: transparent !important;

Also the most recent update fixed notifications not popping up.

[Paladin]

I think i am having issues with the URL? I use the css format off the forums for a custom alert image, put my image link in the proper line, but everytime its like i am getting someone elses image? Everything works great for my follower alert. Attached is a screenshot of the alert that pops up, its definitely not the one i had made.

[TheNumbLock]

Can you post your CSS?