« previous next »
Pages: [1] 2

Author Topic: New install, no users in database  (Read 4715 times)

0 Members and 1 Guest are viewing this topic.

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
New install, no users in database
« on: February 08, 2016, 05:54:01 AM »
Hi guys,
I just installed deepbot and have it connected to my twitch. However it shows only 1 follower (anxietybot) I have tried closing and reopening deepbot as well as re-authorizeing it but it still doesnt work? any ideas?
Logged

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #1 on: February 08, 2016, 06:26:16 AM »
i also used the "refresh all followers" but it doesnt work either...help?
Logged

MercurY3rd

  • Councilor
  • *****
  • Posts: 652
  • Karma: +26/-1
    • View Profile
  • Twitch Name: mercury3rd
Re: New install, no users in database
« Reply #2 on: February 08, 2016, 06:43:56 AM »
Did you copy over your old database?
All your Commands, settings and the User Database is saved in your "data" folder within the DeepBot Folder.

Sry, was reading reinstalled :)
« Last Edit: February 08, 2016, 07:54:10 AM by MercurY3rd »
Logged
Hier steht nichts Sinnvolles, dennoch freundliche Grüße. MercurY

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #3 on: February 08, 2016, 07:16:40 AM »
Quote from: MercurY3rd on February 08, 2016, 06:43:56 AM
Did you copy over your old database?
All your Commands, settings and the User Database is saved in your "data" folder within the DeepBot Folder.

copy over old database? im a new user to deepbot so i wouldnt have a old database.
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: New install, no users in database
« Reply #4 on: February 08, 2016, 07:35:26 AM »
Twitch has blocked access to the full follower list. As such, the bot can no longer keep followers in sync.

more details : https://github.com/justintv/Twitch-API/issues/320
Logged

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #5 on: February 08, 2016, 08:33:01 AM »
Quote from: emrerocky on February 08, 2016, 07:35:26 AM
Twitch has blocked access to the full follower list. As such, the bot can no longer keep followers in sync.

more details : https://github.com/justintv/Twitch-API/issues/320
ok im confused then? how do i get my users into the database?
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: New install, no users in database
« Reply #6 on: February 08, 2016, 08:45:46 AM »
As users join your channel and start collecting points they will appear in your database.  The database will by default only show users currently in your channel.  To see everyone, uncheck only show online users.
Logged

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #7 on: February 08, 2016, 08:46:17 AM »
I have 30 peopel in the channel for last 2 hours, no one is showing up but my bot.
Logged

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: New install, no users in database
« Reply #8 on: February 08, 2016, 09:15:58 AM »
Can you please post a screenshot of your User Database tab?
Logged

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #9 on: February 08, 2016, 11:41:14 AM »
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: New install, no users in database
« Reply #10 on: February 08, 2016, 12:11:54 PM »
Are you running the bot as admin?
Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #11 on: February 08, 2016, 12:42:17 PM »
Quote from: RepentGamingTV on February 08, 2016, 12:11:54 PM
Are you running the bot as admin?

Do you mean making the bot a moderator if so yes
Logged

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: New install, no users in database
« Reply #12 on: February 08, 2016, 12:49:15 PM »
Quote from: bnelsonjax on February 08, 2016, 12:42:17 PM
Quote from: RepentGamingTV on February 08, 2016, 12:11:54 PM
Are you running the bot as admin?

Do you mean making the bot a moderator if so yes

No, I mean right clicking Deepbot Icon > Right click > Run as admin.

Logged
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #13 on: February 08, 2016, 01:20:39 PM »
run as administrator, threw me off when you said run as admin. Yes i did.
Logged

bnelsonjax

  • Youngling
  • *
  • Posts: 13
  • Karma: +0/-0
    • View Profile
  • Twitch Name: bnelsonjax
Re: New install, no users in database
« Reply #14 on: February 08, 2016, 01:25:41 PM »
i may have figured out the problem, user database shows the bot offline, when i type commands in channel nothing happens. How do i get the bot online? the Config page shows connected
Logged
Pages: [1] 2
« previous next »