Bot currency whispers breaking over time

[GrimmThistle]

The stream I moderate for uses bets a lot, and so understandably the currency command gets a bit spammy. We tried switching the bot to whisper, and that worked, but only for a short time and then it stopped whispering people (not just a delay, the bot response just never showed up). Switching it back from whispers allowed the bot to respond in chat normally to currency requests. We made a custom command that would whisper the currency so we could have about 50/50 whispered and try to cut down the spam, but the whispers from this command also work for a while, then stop working until the bot is restarted, or until the next day. All of us from that stream are wondering what's wrong, and if it's something that has a known solution (though most forum posts I searched for were from very long ago and did not seem to describe this exact problem).

[ExpertsOnline]

It is likely that twitch is blocking the bot from whispers considering them as spam.  It is something they are experimenting with given how many spam bots are exploiting the whisper system.
Unfortunately there is not much we can do at this point. You may try replying to the below thread to be whitelisted.

https://discuss.dev.twitch.tv/t/bot-banned-from-whispers/3799/11

[GrimmThistle]

Thank you so much! We've been wondering what it was this whole week! Your response was so fast and informative, and we'll definitely try your suggestion.

[T90Official]

Hello, my whispers stopped working yesterday as well w/ my bot and I know this is the same for other channels as well using it.

I removed the whisper to test if the bot was working at all and it's not sending point values on standard message either.

Any solution to this would be helpful.

The link above I've already responded to w/ my information btw.

Thanks!