change name

[TheNumbLock]

Okay, do you have any problems with logging into the bot account on twitch.tv website?
If you can login into the twitch.tv website with your bot, try removing deepbot connections in your settings on twitch.tv.

Then restart deepbot, and run deepbot as admin. Once you ran deepbot as admin, try doing OAuth Login again.


You kept the same bot name with the name change request, so not sure why you are getting this issue.

[nerdenoobtv]

is not working

[TheNumbLock]

is not working

Might want to make a new bot account on twitch then. You can use this guide to update your bot name: http://deepbot.deep.sg/forums/index.php?topic=3206.0

[nerdenoobtv]

I already did it ..... the problem is when I try to enter the account streamer in the bot login.

[TheNumbLock]

I already did it ..... the problem is when I try to enter the account streamer in the bot login.

I found the issue, in our database we have three T's at the end of the bot name. You will just need to update the bot name in our database with the guide I gave you here: http://deepbot.deep.sg/forums/index.php?topic=3206.0

[nerdenoobtv]

even changing does not work

[TheNumbLock]

even changing does not work

If you can't access the page to change your bot name, try google chrome's incognito mode (ctrl+shift+n)
Make sure to login with your stream account.

[nerdenoobtv]

I meant that even changing the bot name does not work the program.

[TheNumbLock]

I meant that even changing the bot name does not work the program.

Did you restart the bot after correcting/changing the bot name, and tried logging in?

[nerdenoobtv]

yes ...

[TheNumbLock]

I am honestly stumped on why you can't login then.

You changed the bot name to what it should be.
You logged into the bot account on twitch fine.
You are running deepbot as admin.
I don't think you have an anti-virus/firewall blocking you since you use to be able to use the bot before the name change.

So pretty confused on why it isn't letting you connect.

It showed your past login attempts as fails since the bot name was not correct in our system, but now it isn't showing any.

[nerdenoobtv]

when you try to connect speech that the account ta wrong ... there is no way to reset the account since it is not giving to login? the worst is that not is wrong because it appears to log in and everything just to give the error

[TheNumbLock]

A few options I can give you:

- Maybe install teamviewer and I can take look over teamviewer. (I can help see if I can figure out what the issue may be and do some troubleshooting.)
- Maybe backup your current deepbot folder, and do a fresh install of deepbot. (This will rule out any corrupted files/missing files)

[nerdenoobtv]

I formatted my computer and then had to reinstall and still did not

[nerdenoobtv]

Error: incorrect account login. you have logged into account 'stengrat', while your licence only permits twitch account stenbott. please login to the correct twitch bot account.