Author Topic: Deepbot issue  (Read 1481 times)

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mich102

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Deepbot issue
« on: July 12, 2016, 05:50:56 PM »
Hello i just updated my premium so that i can use deepbot on my own bot channel again

my channel name: mich102
Bot name:  jellybabiebot

Can i get help fixing this issue.

TheNumbLock

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Re: Deepbot issue
« Reply #1 on: July 13, 2016, 01:43:04 AM »
What is the issue?

Did you restart deepbot?
Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

mich102

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Re: Deepbot issue
« Reply #2 on: July 13, 2016, 07:48:41 AM »
Yea it wont let me log in correctly or on the bot account i use saying i only have access to deepbot.

TheNumbLock

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Re: Deepbot issue
« Reply #3 on: July 13, 2016, 08:52:15 AM »
On what? Deepbot.tv website? The client?

If you are logging into the site, use your stream account.

If you are logging into the client/application, you need to login into your Bot Twitch account under bot login, and then your stream twitch account under streamer login.

I can teamviewer as well and help you login into deepbot application.
Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

mich102

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Re: Deepbot issue
« Reply #4 on: July 13, 2016, 10:10:36 AM »
https://gyazo.com/fc7875d9c491453f6fe9a74cf5fb43ca

Error i get when i try log into the bot i was told i could use if i have vip.

TheNumbLock

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Re: Deepbot issue
« Reply #5 on: July 13, 2016, 10:31:36 AM »
Can you screenshot your config tab?
Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

mich102

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Re: Deepbot issue
« Reply #6 on: July 13, 2016, 08:47:47 PM »

TheNumbLock

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Re: Deepbot issue
« Reply #7 on: July 13, 2016, 09:29:31 PM »
So what you want to do first, is change the stream name in the bot login area to your stream name. Then do the bot name next to it. Then click on OAuth login below that and login into the twitch bot account. Then do the streamer login.
Old Name: RepentGamingTV
Twitch: Here

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Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

mich102

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Re: Deepbot issue
« Reply #8 on: July 14, 2016, 12:16:24 AM »
Thank you very much i knew i was doing something wrong but i was too noobie to figure it out :P