sub button not working 100% correctly

[menthur]

hi there team,

when i test my sub button locally it shows the "new subscriber" text on top of the sub image.

like this:

http://s7.directupload.net/images/140517/qpn73uvi.jpg

but if i get an actual sub live on stream the text "new subscriber" is not there.

like this:

http://s14.directupload.net/images/140517/aikor7t3.jpg

how can i fix that?

thank you

[Dante557]

Huh, interesting. Unfortunately not being a subscriber myself I cannot access the options associated with it.

As it appears it is correctly fetching the user from the API it's not an issue with that. They may be some option available by clicking the button bottom left of the Subscriber box about if this text is displayed or not. Personally speaking I think it looks better without the text above but I guess that is personal preference, considering you possibly welcome new subscribers by speech anyway.

Maybe Experts can shred some light on it. I unfortunately can't be helpful at this time.

Sorry,
Dante557

[menthur]

anybody please?

[ExpertsOnline]

I would suggest migrating to CLR Browser (unless you are using XSplit.)
I will be phasing out support for the desktop notifications over time given it is not really stable technology.

[menthur]

what do you mean by migrating? I'm already using CLR Browser for all the DeepBot notifications.

I'm using OBS.

here are my settings on deepbot regarding the sub notification:

http://s7.directupload.net/images/140518/uft4hx7b.jpg