Author Topic: Donation notifications gone  (Read 1443 times)

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JoeValla

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Donation notifications gone
« on: March 15, 2017, 05:02:03 AM »
I have had Deepbot a fair while, and all notifications have worked fine.
Last night I got two donations, but only got notification from paypal through email + app on phone?
When I do the preview in the bot, everything works, and it is not that long ago it also worked during stream?
Has deepbot lost connection to my paypal account or wut?

I need to get this sorted asap, it was pure luck I checked my phone close to when the donation was made, so I did not look like a ungreatfull scrub :/
The "last donator" did not update from the txt file in obs either, it seem like Deepbot just is not detecting donations?

Best regards, JoeValla

TheNumbLock

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Re: Donation notifications gone
« Reply #1 on: March 15, 2017, 07:12:51 AM »
I see the issue. You are using the old donation page.

Please use the updated page which you can setup here: http://deepbot.tv/account/pages/tipping

Guide on it: http://wiki.deepbot.tv/customize_donation_page
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JoeValla

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Re: Donation notifications gone
« Reply #2 on: March 15, 2017, 09:18:47 AM »
Thank you, it should be sorted now, is there any way of implementing the missed donation into my database manualy?
I kinda like keeping track of things :)

Thank you again, hopefully it will work from now on :)

TheNumbLock

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Re: Donation notifications gone
« Reply #3 on: March 16, 2017, 09:28:34 AM »
Go to Notifications Tab > Right Click the big box > Add donation I believe.
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JoeValla

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Re: Donation notifications gone
« Reply #4 on: March 18, 2017, 06:59:13 PM »
I got another donation, was able to add in manualy, but did not register on deepbot txt files, chat, sound, or overlay :/
Asked if he used the new link aswell, witch he said he did :/

Btw: will notification still work if my stream is offline? it did before from what I remember? should add in database regardless

TheNumbLock

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Re: Donation notifications gone
« Reply #5 on: March 19, 2017, 12:05:13 AM »
Well you would get notifications if the bot is open at least.

May have to do this: http://wiki.deepbot.tv/paypal_ipn_utf-8

Edit: Donated you as my new twitch name. MY guess is the utf part. As for the goal not updating, might not be enabled from what it looks like. Possibly screenshot your donation notifications options. ;)
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