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Author Topic: VIP Features gone but deepbot paid automatically by paypal 6/8  (Read 3113 times)

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chuthu1hu

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VIP Features gone but deepbot paid automatically by paypal 6/8
« on: June 10, 2017, 09:28:39 AM »
Hello, I seem to have lost my VIP features, but my paypal payment went through yesterday?

Not sure how to prove it, but here's a small screenshot: http://imgur.com/a/tKBIn

Thank you for the help.
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TheNumbLock

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #1 on: June 10, 2017, 10:24:30 AM »
Did you change names recently?
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chuthu1hu

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #2 on: June 10, 2017, 10:20:33 PM »
No, nothing has changed on my account. It worked on 6/8 perfectly, then after payment went through, I have no VIP features 6/9
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TheNumbLock

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #3 on: June 10, 2017, 10:57:13 PM »
Says your VIP expires 6/9. If you are subbed, may have to wait 24-48 hours.
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chuthu1hu

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #4 on: June 11, 2017, 09:06:17 AM »
I'll check tomorrow evening to see if it's resolved. This hasn't happened since I got the bot last year.
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chuthu1hu

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #5 on: June 12, 2017, 09:08:20 AM »
As of right now, I still have no VIP features despite paying it automatically via PayPal 3 days ago. Here is my paypal payment: http://imgur.com/a/aFaKH
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Kemony

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #6 on: June 13, 2017, 02:50:50 AM »
Literally having the exact same problem.  Money automatically taken out on 6/8 and VIP Features show "Inactive."

Have you heard anything new?
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TheNumbLock

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #7 on: June 13, 2017, 03:00:12 AM »
I pm'd the dev this thread.
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chuthu1hu

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #8 on: June 13, 2017, 07:59:34 AM »
Thank you.
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cougarob

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #9 on: June 13, 2017, 10:26:23 AM »
I am having the same issue, VIP is missing with auto payment set.  Twitch channel is cougarob, bot name is cougbot.  Thanks for your help!
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ExpertsOnline

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #10 on: June 14, 2017, 01:36:32 AM »
Apologies for the inconvenience. This should now be fixed.
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cougarob

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Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« Reply #11 on: June 14, 2017, 07:04:52 AM »
Quote from: ExpertsOnline on June 14, 2017, 01:36:32 AM
Apologies for the inconvenience. This should now be fixed.
I am all set now, thanks for the quick attention!
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