Author Topic: Purchase Problem  (Read 1541 times)

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WoopDogg

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Purchase Problem
« on: August 23, 2018, 07:54:56 AM »
Hi, I recently purchased deepbot access but everytime I try to connect under Bot Login in the application it says I do not have access to the closed beta. I tried to use the owner change form but it's been a while and there hasn't been a reply. The bot's twitch name is ThanosOfTitanBot and the stream name is WoopDogg.

TheNumbLock

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Re: Purchase Problem
« Reply #1 on: August 23, 2018, 07:09:43 PM »
The problem is that you purchased the bot under the bot's name instead of your stream name. The dev will have to fix this.
Old Name: RepentGamingTV
Twitch: Here

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ExpertsOnline

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Re: Purchase Problem
« Reply #2 on: August 23, 2018, 09:47:17 PM »
Fixed