Messages

1

Help/Support / Re: Changed Name, Need VIP re-activated.

« on: November 17, 2017, 12:32:02 PM »

What is the new name?

JrumBeats

2

Help/Support / Re: Changed Name, Need VIP re-activated.

« on: November 17, 2017, 04:27:52 AM »

Just canceled and tried to re apply and it is asking for a beta $10 fee. I already paid that, I just need my VIP moved to my new account.

3

Help/Support / Changed Name, Need VIP re-activated.

« on: November 15, 2017, 11:31:47 AM »

Changed Name, Need VIP re-activated. Please help!

4

Help/Support / Re: VIP not received after payment

« on: July 15, 2017, 11:24:36 AM »

Can you guys Private Message me your stream names and paypal emails used to pay? I will contact the Dev with the information so he can get your accounts setup.

The issue you guys aren't receiving VIP, is because the API is slow and isn't catching the payments with the usernames input the username box when making the payment. So the dev will need to give you guys VIP manually till the issue gets resolved.

Just messaged you, having the same issue now.

5

Help/Support / Re: Gamewisp Subs Integration

« on: July 11, 2017, 05:34:00 AM »

Bump. Please help.

6

Help/Support / Re: Gamewisp VIP + Twitch Sub Vip

« on: July 09, 2017, 01:14:27 AM »

You may need to go into your sub manager and add all previous subs to the VIP so they can get put in. Make sure you're adding them to the correct VIP level too.

Why does this need to happen manually for Twitch Subs, but not for GW subs though? There has to be a way to make it automatic.

7

Help/Support / Re: Gamewisp Subs Integration

« on: July 09, 2017, 01:13:45 AM »

Did the viewer change their username perhaps?

No sir, they have been the same user for the entire time. Did the pictures show up?

8

Help/Support / Re: Gamewisp Subs Integration

« on: July 08, 2017, 02:56:09 PM »

Pictures aren't showing up for some reason.

9

Help/Support / Re: Gamewisp Subs Integration

« on: July 08, 2017, 02:55:34 PM »

sry.

10

Help/Support / Re: Gamewisp Subs Integration

« on: July 08, 2017, 02:54:23 PM »

Could you post a picture of your Gamewisp Sub Actions for that tier so I can further troubleshoot the issue?

Attached, thanks for the reply.

11

Help/Support / Re: Gamewisp VIP + Twitch Sub Vip

« on: July 08, 2017, 02:49:16 PM »

I already did, for Prime, Sub, $9.99 and 24.99 options. But it still does not automatically add them to my VIP only raffles.

12

Help/Support / Gamewisp VIP + Twitch Sub Vip

« on: July 08, 2017, 11:23:16 AM »

Hi there, I recently got a twitch sub button, on top of my gamewisp button. However my issue is my VIP raffles (for subs only) only pick up Gamewisp VIPs. The DeepBot system does not automatically make my Twitch subs into VIP, I manually have to to choose a time and date, expiration etc...

How can I make this where, when I do VIP raffles, my twitch subs and GW subs are all in there? (Currently only GW subs are allowed, show) and make my Twitch Subs VIP system active automatically when they sub?

Sorry if this sounds confusing. Please help, much gratitude in advance.

13

Help/Support / Re: Gamewisp Subs Integration

« on: July 08, 2017, 09:40:21 AM »

Bump

14

Help/Support / Gamewisp Subs Integration

« on: July 07, 2017, 10:52:24 PM »

Hi there, I have been using Deepbot and Gamewisp for a year now with only a few issues here and there.

However one of my top tier subs is not showing up as being subbed, it says   ".SystemEdit: VIP Gold expired on 08-Jul-16" under their user name in the database.

Gamewisp confirmed he is subscribed on their end. So they wanted me to reach out to you guys next.

I reset my integration, re-logged in and updated my Deepbot and did everything I can think of to no avail.

Please help.